Customer Service General Manager

Nidia Guerrero

Rockford, IL

********@*****.*** - 484-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Shift Manager

BURGER KING - CAVE ENTERPRISES - Rockford, IL - January 2016 to Present Excellent customer service skills to deal with different kind of personality. Great interpersonal skills and friendly and polite. Oversee the general manager when he or she is not available. Handling cash and scheduled the crew.

Help Desk Analyst

EGS, Inc. - Rockford, IL - December 2015 to April 2016 Tracking records of inventory management with absolute understanding pf powerment standards Extensive practice of taking responsibility of senior managers in their absences. Posses leadership skills with participate empowerment style.

Manager Assistant

Burger King - Milwaukee, WI - January 2014 to November 2015 Cash handler scheduler inventory counts . Supervising 15 crew members EDUCATION

Dipolma

Kelvyn Park High School

SKILLS

Customer Service Skills/Assisting manager (8 years) CERTIFICATIONS/LICENSES

ServSafe

May 2014 to Present

Serv-safe certificated

May 2014 to May 2018

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