Scrum Master Project Manager
Resume:
Chris Egha
Scrum Master
Experienced Scrum Master with 8 years of expertise in helping teams build customer-focused systems and products. Skilled at simplifying complex processes and removing obstacles to keep teams on track. Successfully led cross-functional teams of 8-15 people in technology, business, and design, promoting collaboration and smooth project execution. A dedicated servant leader, focused on creating environments where teams can thrive and deliver valuable results.
EXPERIENCE
Wachovia Bank / Wells Fargo, Charlotte, NC
Scrum Master
January 2021 - Present
●Led 3 cross-functional Agile teams to deliver mission-critical financial software solutions, aligning with business goals and delivering customer-centric results.
●Facilitated Agile ceremonies (sprint planning, retrospectives, and daily stand-ups) for 15+ teams, improving communication and workflow efficiency, which reduced project delays by 30%.
●Identified, tracked, and removed impediments across multiple projects, enabling teams to achieve a 95% sprint completion rate while meeting critical deadlines.
●Established KPIs and Agile metrics (velocity, burn-down charts) to enhance transparency, leading to a 20% increase in team productivity and on-time delivery.
●Collaborated with product owners, stakeholders, and technical teams on 10+ simultaneous projects, achieving 100% stakeholder alignment and driving a 25% improvement in customer satisfaction.
●Trained teams on Agile best practices, resulting in a 20% improvement in overall project delivery times.
AAA, Costa Mesa, CA
Project Manager/ Scrum Master
December 2018 - December 2020
●Removed blockers and streamlined workflows for 4 Scrum teams, increasing velocity by 25% and enhancing team efficiency.
●Tracked and communicated Agile metrics (velocity, capacity) to stakeholders, leading to data-driven decisions and 15% faster sprint goal achievement.
●Worked closely with product owners to align sprint goals with product deliverables, leading to a 30% boost in customer satisfaction.
●Integrated continuous integration (CI) and continuous delivery (CD) processes into workflows, reducing deployment time by 40% and minimizing project risk.
Texas Bay Credit Union, Katy, TX
Project Manager
October 2017 - December 2018
●Managed the full lifecycle of financial and IT projects, achieving a 98% on-time delivery rate by coordinating resources, timelines, and budgets effectively.
●Developed and executed project plans with clear milestones and critical path dependencies, ensuring successful delivery across multiple teams.
●Maintained open communication with internal stakeholders, establishing clear deliverables and deadlines, which improved stakeholder satisfaction by 20%.
●Fostered a collaborative, accountable team culture that led to a 15% improvement in project outcomes.
●Provided senior leadership with progress reports, highlighting key achievements, risks, and mitigation strategies, increasing project visibility.
Morgan Stanley, Houston, TX
Financial Analyst
August 2016 - October 2017
●Conducted in-depth analysis of financial data to support strategic decisions and ensure compliance with governmental regulations.
●Delivered regular performance reports to senior management, offering insights that improved financial health monitoring and decision-making.
●Streamlined financial processes, reducing reporting time by 15% while enhancing data accuracy.
Houston, TX 77056
***********@*****.***
linkedin.com/in/chris-egha-ab8b65112/
SKILLS
Agile Frameworks- Scrum, Kanban, XP
Agile Methodology- SAFe
JIRA and JIRA Portfolio
Python, SQL
Java, JavaScript.
Git, Azura, DevOps, TFS
Agile Project Management
Business Analysis
Software Development Life Cycle (SDLC)
EDUCATION
University of Houston
Business Administration
Houston, TX
CERTIFICATIONS
●Certified Scrum Master (CSM)- Scaled Agile Inc
●SAFe 5.1 Advance Scrum Master- Scaled Agile Inc
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