-Work Customer Service
Resume:
Melissa Moreno
Bilingual - Fluent& Written English and Spanish
Victorville, CA 92395
******************************@*****.***
Great Customer Service Exprience . Fluent Bilingual Spanish and English speaker and writer . Work Great under pressure . Love to overachieve and work better with competition. Willing to relocate to: Hesperia, CA - Barstow, CA - Apple Valley, CA Authorized to work in the US for any employer
Work Experience
Assistant Manager/Trainer
Safelink Wireless-San Diego, CA
March 2020 to Present
• National Distributor Street Representative
Activate
Distribute free phones to those on
State Benefits and help them take full advantage of the free benefits the State has to offer . General Laborer
PriorityWorkforce-Carson, CA
October 2020 to June 2023
Packaging at warehouse .
Receiving and unloading pallets with materials.
Labeled all boxes .
Scanned all codes .
Filled up boxes at a machine pace .
Sealed boxes .
Stored frozen food.
Stocking up materials .
Sales Associate
LUV car wash-San Diego, CA
October 2022 to May 2023
Greeted every customer coming inside the car wash tunnel. Provided customer with car scent and dry cloth.
Promoted all new monthly prices .
Washed and folded towels.
Managed and reported all money received during shift . Emptied out trash cans .
Runner
LSG Sky Chefs-Los Angeles, CA
June 2021 to August 2022
Emptied out all aircraft carts.
Separated all utensils and dishes accordingly.
Separated all drinks by category .
Took out all dishes coming out the dishwasher machine and storage all by category. Washed aircraft carts .
Caregiver/Personal Assistant
AltaMed-Lynwood Gardens, CA
August 2016 to February 2020
Personal Home Caregiver .
Fed my patient breakfast lunch and dinner .
Gave medicine in the time ordered to.
Bathed and groomed .
Most of all was his motivator and friend .
My goal was to get him up from bed and fight for his life . Amazingly to now walking . Sales Representative
Metro PCS-Compton, CA
November 2014 to February 2019
Sales Representative
• Implemented corporate policies and procedures.
• Promoted new merchandize release.
• Obtained sales and profit objectives.
• Created a positive customer experience and ensuring service is performed at the highest level.
• Educate customers about the functions and expectations of the merchandize Restaurant Cashier
El Indio
April 2015 to September 2016
Function as the host/hostess of the restaurant. Manage the register, including all credit card and cash operations
• Communicate with customers through the phone, while managing restaurant's intake and organizing them in a timely fashion
• Take customer orders at the counter and attend to restaurant's demands under pressure. Education
Trade school in Medical Assistant
UEI College
December 2019
High school diploma in High school
College Bridge Academy High School - Compton, CA
January 2016 to December 2018
Skills
• Microsoft Word (10+ years)
• Organizational Skills (10+ years)
• Leadership Experience (10+ years)
• Sales Experience (8 years)
• Sales Management (4 years)
• Construction Experience (5 years)
• Computer Literacy (10+ years)
• Customer Service (8 years)
• Spanish
• English
• Senior Care (5 years)
• Restaurant Management
• Meal Preparation (5 years)
• Assistant Manager Experience (4 years)
• Human Resources (4 years)
Languages
• Spanish - Fluent
• English - Fluent
Awards
Overachieved Monthly Quota
July 2023
Overachieved Jobs Monthly enrollment quota requirement . Became supervisor and trainer to all new agents .
Certifications and Licenses
CPR & First Aid
April 2019 to December 2022
Food Handler
Present
Medical License
October 2018 to Present
Medical Assistant
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