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Account Manager Customer Relations

Location:
Apex, NC
Posted:
November 11, 2024

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Resume:

PETER L. KLEINHANS

P

919-***-****

E

***********@*****.***

A

**** **** ****** ****

Apex, NC 27523

PROFESSIONAL SUMMARY

EDUCATION

Customer focused, professional, and energetic team player who is able to adapt to ever changing business needs.5+ years professional driving experience and 10+ years’ experience of meeting and exceeding company goals while working well in time sensitive, fast paced environments and delivering excellent service. Eager to support by providing impeccable delivery service for clients with a smile, drawing from previous customer relations experience combined with hands on strong work ethic and proven leadership skills.

Wake Technical Community College

Raleigh, NC

Associates Degree

Liberal Arts &Science

Honors: Deans List

July,2004

Green Bldg. Fundamentals Certificate Diploma/Residential Analyst Training

November,2010

North Carolina State University, College of Engineering

Raleigh, NC

NC State Solar Center

Renewable Energy Technologies-July,2010

Electricity Basics & Technology Of

Photovoltaic- April 2010

GB II;Design & Implementation Strategies

For New Commercial Buildings-May,2010

Basics Of Business And Technology Of Solar

Thermal-July,2010

KEY SKILLS

CUSTOMER FOCUSED

THRIVES AS A TEAM LEADER

DELIVERY DRIVING EXPERIENCE

STRONG COLLABORATOR

HIGHLY MOTIVATED AND GOAL ORIENTED

FASTIDIOUSLY PUNCTUAL

REFERENCES

JOHN CAREW, JMC CONSTRUCTION INC

336-***-****

PETER PESSAGNO, ADVANCED CLINICAL SPECIALIST L&R USA

843-***-****

EXPERIENCE

JMC Construction Inc. [5/2018 – 11/06/2024]

Distribution Manager- Materials, Supplies and Labor, Holly Springs, NC

• Provide construction materials distribution to 5 constructions crews timely.

• Driving Fuso Flatbed and Box truck. (Clean driving record)

• Maintain relationships with suppliers to locate and distribute materials for deck construction.

• Load materials by hand in excess of 100 pounds from providers to and from various job sites.

• OCHA training participation and adherence to mandatory guidelines with inspection of job sites.

United Parcel Service [09/2017 – 05/2018]

Warehouse Shift Supervisor, Raleigh, NC

• Participated and provided training /supervised of 5-8 employees.

• Adhered to proper safety protocols and company package handling guidelines.

• Administered employee review/evaluations/termination and ongoing trainings.

Citrix [04/2016 – 08/2017]

Corporate Sales Representative 2, Raleigh, NC

• Build rapport with realtors, investment advisors, financial planners & analysts, CFOs and IT.

• Successful at prospecting, networking and actively leading within teams for sales goals.

Greenscape Inc. [12/2010 – 03/2016]

Field Account Manager, Holly Springs, NC

• Consistently met and exceeded 100% of sales goal for 5yrs.consecutively (>110% every year)

• Prepare programs and estimates specifically designed to enhance and protect my customer's landscape.

• Build relationships with customers to promote long term business growth.

UniFirst Corporation [04/2009 – 05/2010] (downsized)

Regional Field Account Manager, Durham NC

• #1 Field Account Manager in Southeast for Q4 2009 & Q1 2010.

• Proactively developed new business from prospect accounts and managed existing accounts in assigned .

First Citizens Bank [05/2005 – 03/2009]

Financial Services Sales Representative, Raleigh, NC

• Received STAR award 2006, 2007 & 2008, #1 Financial Services rep for exceeding all monthly,

quarterly & yearly goals.

• Exceeded target every month for qualified leads passed to the Wealth Management team.

• Met existing customers to review accounts & services, insuring complete customer satisfaction

EPM Lawn Care, [03/2004 – 04/2005]

Regional Field Account Manager, Cary NC

• Wrote a training guide for new employees and shared with Management, was implemented for use in training of future new employees.

• Mentored and trained new employees.



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