Project Manager It
Resume:
WILLIAM TAYLOR
IT PROJECT MANAGER
PROFILE
High-performing Project Manager with extensive years of experience in IT infrastructure, Network and Microsoft business technology projects. Expert in building and managing customer relationships, leading diverse teams, and delivering projects on time and within budget. Seeking to leverage skills to drive successful IT initiatives within a forward-thinking organization.
EXPERIENCE
Sr. IT Project Manager
Insight Enterprises Inc., Chandler, AZ (Acquisition of former companies PCM and EnPointe Technologies)
2013 - 2023
Led complex customer facing projects providing Professional Services & Managed Services, managing IT infrastructure and Microsoft products implementations for top Forbes 500 companies and local government municipalities. Managed project scope, budget, schedule and project status reporting. Managed all project communications and collaborated with all internal, customer and 3rd party vendor project teams. Prepared and managed project plans, risk mitigation, roles and responsibility plans etc... Interfaced with customer IT business management, lead issue resolution efforts on projects towards successful outcomes. Additional duties: project budget management, revenue and resource forecasting, timesheets and expense approvals, and vendor contracts management.
Project Management duties included management of multiple projects of varying project types at a time.
Provided Managed Services for Government City Municipal Water and Power services providing dedicated 24/7 Engineering resources for Microsoft, Networking, IT Hardware Infrastructure, SQL DBA and hardware device monitoring services over 10 year period of recurring revenue stream of approximately $17 Million
Successfully managed delivery of numerous cloud based Azure and Microsoft 365 projects
Successfully managed Services delivery of numerous concurrent projects of varying technologies including but not limited to:
oOffice 365 Email Implementations
oNetwork Implementations
o Azure AD Cloud Migrations
oMicrosoft Cloud Migrations
o Data Center Hardware Refresh & Migrations
o Infrastructure Upgrades
o Microsoft Products Support services
o MS Teams Deployments
o Veeam Storage Backup to AWS
o Microsoft Intune and Autopilot Implementation
oFirewall platform Migrations
o SharePoint Online Migrations
o VMware Installs
o Windows Server Upgrades and Migrations
Managed Infrastructure, Microsoft Architects and Engineering resources: Active Directory, SharePoint, O365, Network, Server, Storage, Systems, Software applications
Effective leader with a track record of building high-performing teams and holding resources accountable for project deliverables, promoting a sense of project performance urgency
Effectively managed project scope, budgets and schedules, ensuring adherence to timelines and financial targets while maintaining high-quality service delivery
Developed and maintained comprehensive project status reports, providing stakeholders with clear visibility into project progress, risks and issues
Strong internal and external stakeholder relationship building skills, resulting in cohesive team working synergy
Served as lead on-boarding trainer for new PMO hires to foster adherence to sanctioned PMO department standards
Communications facilitator: leading project meetings, ensuring effective information sharing and collaboration among team members
IT Project Manager – Farmers Insurance Group/Computer Sciences Corporation(CSC) Los Angeles, CA (Outsourcing agreement with Farmers Insurance Group)
2006 - 2012
Data Center management - hardware infrastructure and services to support the varied in house business insurance Application Programs.
Data Center Operations Management:
oData Center Operations Management Projects:
oUPS Upgrades
oPrint Center Power Reclamation
oTape Library refresh
oFacilities Preventative Maintenance Outages
oGenerator upgrades
oData Center Cooling infrastructure Upgrades etc…
WAN Opt & QOS Deployments Network Projects:
oDeployed WAN Optimization hardware and QOS configurations at 150+ independent business office sites.
OPC MDF/RDF Network Build out Project:
oBuilt out MDF/RDF redundant Network server rooms infrastructure for new state of the art climate controlled print center facility that produced insurance related documents at a rate of 4000 pages per minute.
LA Core Switch and DMZ Network Upgrade Projects:
oRefreshed buildings core Network switch and executed DMZ upgrade to enhance network security for 4000+ users.
Farmers IT Infrastructure Business related projects: Managed business projects for various internal insurance business Application groups ranging from $50,000 to $4,000,000, that involved:
oPhysical and VM server deployments
oDistributed Storage upgrades(SAN, NAS, VTL), Mainframe upgrades and LPAR configurations, TSM tape backups
oDR data replication to offsite Data Center DR facility site
oEnd of Life Server Refreshes
oSQL deployments
oVMware Upgrades
oCitrix Implementations
CONTACT
Clermont, Florida
**********@*****.***
LinkedIn: www.linkedin.com/in/william-taylor-73830824
•IT Project Management
•Waterfall
•Agile & SCRUM
•IT Infrastructure
•Data Center Infrastructure Implementation
•Network Infrastructure Implementation
•Cloud Engineering
•Project Leadership & Team Building
•Stakeholder Collaboration
•Continuous Improvement
•Scope & Budget Management
•Strategic Planning & Risk Management
•Status Reporting
•Financial Management
•Financial Reporting
•Customer Service
•Vendor Management
•Issue Resolution
•Change Management
•Training & Mentorship
•CyberSecurity Operations
Job Skills
EDUCATION
CHICAGO STATE UNIVERSITY, Chicago, IL
Computer Science
LEARNING TREE INTERNATIONAL, Los Angeles, CA
Project Management
Datacomm & Networks
Current CERTIFICATIONS
ITIL Foundations v4,
Agile & Scrum Certification
Scrum Master Certification
.Continuing Education Courses:
PMI Best Practices
Project Management Life Cycle
Project Management for IT Projects
Project Management for IT Professionals
Strategic Project Management for IT Professionals
Project Management Skills for Success
Project Management PMP Training Rita Mulcahy
PMBOK
SDLC
Microsoft Solutions Framework
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