Customer Service Entry-Level

LF

LEE FIELDS

leefields**@gmail.com 920-***-**** Beaver Dam, WI 53916

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Microsoft Word

Problem-Solving

Organizational Skills

Critical Thinking

Customer Service

Basic Math

Communication

Dependable and Responsible

Teamwork and Collaboration

Friendly, Positive Attitude

Kentucky Fried Chicken Watertown, WI

Cook

01/2021 - Current

Ensured that all food was cooked at the correct temperature and stored correctly.

Wrapped, dated and labeled food items in storage for safety and freshness. Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Operated grills, fryers and broilers to cook items to quality guidelines. Express Employment Professionals Sun

Prairie, WI

General Laborer

01/2019 - 03/2024

Ensured that all safety regulations were followed while working onsite. Performed general maintenance duties such as painting walls or installing insulation.

Assembled prefabricated components such as windows, doors, and trusses according to instructions.

Inspected completed projects for accuracy before handing them over to the client.

Operated hand tools and power tools to complete construction projects. Loaded and unloaded materials onto trucks for delivery to job sites. Performed repetitive assembly tasks with hand and power tools and automated equipment.

Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.

Operated pallet jacks and forklifts to load and unload supplies and materials.

Printed and applied shipping labels for boxes and packages according to product distribution instructions.

Performed physical activities requiring heavy lifting, walking and standing Summary

Skills

Experience

for long periods of time.

Completed variety of physical labor tasks.

Understood and followed oral and written directions. Maintained clean, safe working environment by removing debris from job site prior to shift completion.

Operated and maintained a variety of equipment including hand and power tools.

ProAmpac Hartford, WI

Material Handler

02/2020 - 11/2022

Managed work area cleanliness by following company guidelines for organization.

Inspected materials for any damages or defects upon receipt. Received and distributed incoming materials to designated areas. Organized warehouse shelves, racks, and bins for proper storage of materials.

Loaded completed orders on pallets according to delivery numbers. Utilized forklift to move inventory items.

Operated forklift in a safe manner to move large shipments within the facility.

Loaded and unloaded trucks with appropriate material handling equipment.

Organized warehouse inventory according to warehouse plan. Performed regular cycle counts to ensure accuracy of inventory records. Operated lift equipment to safely move stock in and out of high bay areas and around premises.

Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.

Collaborated with supervisors to develop efficient methods for storing goods.

Unloaded cargo from trucks with mechanized equipment. Palletized boxes to increase movement and shipment efficiency. Logged unit quantities and entered data into inventory database. G&V Industry Ixonia, WI

CNC Machine Operator

05/2016 - 10/2018

Maintained quality control by inspecting parts for conformance to specifications, using precision measuring instruments. Read and interpreted blueprints, skhes, drawings, manuals, specifications or sample part to determine dimensions and tolerances of finished work piece.

Adjusted machine feed and speed, changed cutting tools, adjusted machine controls as necessary during the run cycle.

Monitored machine operation to detect malfunctions or out-of-tolerance machining.

Verified settings by measuring positions, first-run parts and sample works with micrometers, calipers or other measuring instruments. Checked accuracy of programs prior to running production runs utilizing simulation software packages.

Loaded raw materials into production equipment according to job orders while maintaining proper inventory levels.

Operated multiple CNC machines simultaneously while adhering to safety protocols at all times.

Ensured that all components met customer requirements before being packaged for shipment.

Maintained accurate records of production data including scrap rates and downtime.

Performed regular preventive maintenance tasks on CNC machinery. Moraine Park Technical College Fond Du Lac, WI

High School Diploma

02/2011

Education and Training

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