Retail Customer Service
Resume:
Kathleen Spasoff
Customer Success Specialist
Highly motivated and customer service oriented
professional with a strong background in retail and caregiving. Adept at working in team environments as well as independently. Proficient in computer literacy and quick to learn new systems and processes. Seeking to leverage these skills in a Customer Success Specialist role.
************@*****.***
Roscommon, MI
Work Experience
Caregiver
Dawn Lockard
March 2019 - Present • Roscommon, MI
Team Member
Advance Auto Parts
March 2016 - June 2018 • Prudenville, MI
• Worked as a key team member, contributing to team goals and objectives.
• Provided excellent customer service, ensuring customer satisfaction and repeat business.
• Demonstrated ability to quickly learn and adapt to new processes and systems. The Villages Inc
September 1993 - January 2003
Role :Contracts/Pricing Department Administration FIELD OF INTERESTS Retail/Customer Service Animal Care Department Manager
May 1985 - August 1993 • GraylingCharlevoix, MI
Sports/Auto/Toy Department Manager
Kmart Corp.
• Managed multiple departments, showcasing strong organizational and leadership skills.
• Ensured customer satisfaction by addressing and resolving customer queries and issues.
• Demonstrated proficiency in computer systems and software. Volunteer
Project Hope
• Volunteered in a customer-facing role, providing excellent service and support.
• Demonstrated ability to work independently and as part of a team.
• Showcased strong problem-solving skills and quick learning abilities. Education
Maple Valley Jr/Sr High School
High School
Present
Skills
Organizational Skills Leadership Customer Service Problem Solving Quick Learner Teamwork Computer Literacy
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