Customer Service Administrative Assistant
Resume:
Objective To obtain a position where there is growth and potential. This position will need to offer
immediate and continuous challenges, where career motivation and extreme responsibility will be an asset in the Healthcare Profession.
Experience Over 10 years medical office experience
Worked Aged Account Receivables Reports
Analyzed and solved Patient Inquiries
Assisted Front Office Staff with Check-In/Check Out
Supervised 7 Cash Posters
Coordinated month end reports for reimbursements
Assisted in training new cash posters
Researched and followed up outstanding claims
Posted payments from private insurance and patient pay Verified and billed Insurance daily
Excellent Customer Service Skills
Detailed oriented and able to work in fast paced environment Team Player with excellent core values
Hardworker, Dependable, and Flexible
Knowledgeable of Microsoft Office 2010, Internet, Epic, NextGen, Cerner MediSoft, Advance 2008 Medical Manage, 3MCoder, Microsoft Outlook Email 2010 Powerpoint 2010
Responsible for Timekeeping Reports Daily
Provided feedback to Business Office Managers and Directors Education
Kennesaw State University
Kennesaw, Ga - CPC Certified Medical Billing/Coding 2011-2012 Tougaloo College
Tougaloo, Ms – B.A. Degree Economics/Business Finance GPA 3.67 Employment Billing Coordinator, Wellstar, Kennesaw, Ga – 2011-2017 Business Office Representative, Atlanta Cancer Care – 2000-2005 Teamlead/Cash Poster, Pharmerica, Smyrna, Ga – 1998-1999 Administrative Assistant, USDA, Stoneville, Ms – 1994-1998 References AVAILABLE UPON REQUEST
Cassandra A. McClure
122 Simpson Rd
Wayside, Ms 38780
*****@*******.***
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