System Administrator Project Management

MARK K. HILBURN

Santa Rosa, CA ***** 707-***-****

SYSTEM ADMINISTRATOR ANALYST

An experienced Analyst focused on helping people with technology in business or personal projects. History of success in finance and health industries. Passionate about programming, problem solving, project management, change management, data security and system development life cycle (SDLC). Enjoys working in a team environment as well as working hard and fast on projects.

KEY SKILLS

ServiceNow SQL Server Management Studio MicroSoft Outlook XCEL ACCESS ODBC Relational DataBase ONBase AFS Interface Security Software Technical Support Lending Systems

PROFESSIONAL EXPERIENCE

FIRST REPUBLIC BANK, San Francisco, CA 2011 – 2023

Sr. Programmer/analyst

Developer, production support and System Administrator for Mortgage Loan Origination Systems, Powerlender and WGS NetOx.

This included external interfaces to credit bureaus and flood companies.

Internal interfaces to Document and Loan Servicing systems.

Lending Systems Help Support.

ADDITIONAL RELEVANT EXPERIENCE

WASHINGTON MUTUAL BANK, Santa Rosa, CA

Software developer, sr.

Application Architect, Sr. Programmer, systems analyst for Loan Origination System (MLCS).

Provided 24/7 support for online CICS programs and batch cycles.

Experience in problem solving, project management, queries, change management, data security and full system development life cycle (SDLC).

Dime Bank: Santa Rosa, CA

Programmer Analyst, Manager Avp

North American Mortgage Corp: Santa Rosa, CA

Sr. Programmer/analyst

EDUCATION

Bachelor of Arts, BA, Mathematics

California State University, Fresno

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