Data Entry Customer Service

DAVID MANN, JR

KEY SKILLS Team leadership

Data entry

Organizational and time management

skills.

Safety & Compliance

Warehouse Management Systems

Contract Negotiation

Problem solving

Customer service

Attention to details

Conflict Resolution

Budget Management

Inventory Control

Adaptable

WORK

EXPERIENCE

Tillymann, Inc- Chief of Operations May 2010 - Jan 2021 Jan 2021 - June 2024

Directed daily fulfillment operations, including inventory management, order processing, and shipping logistics, to ensure timely and accurate delivery of products. Supervised a team of 20 employees, providing training, performance management, and continuous improvement initiatives to enhance operational efficiency. Resolved operational issues in real-time, providing technical support and problem- solving strategies to maintain smooth operations.

Conducted regular performance reviews and set objectives to motivate staff, contributing to higher employee engagement and retention rates. Blueprint University- Media & Production Manager June 2024 - Present Led and managed end-to-end media production processes ensuring timely and high- quality delivery of video, digital, and multimedia projects. Supervised the entire production lifecycle from pre-production planning, scripting, and storyboarding, to post-production editing, ensuring brand consistency and adherence to project timelines.

Ensured compliance with industry standards and best practices for safety and security on set and during production.

Directed talent, production crews, and external vendors during on-site and remote shoots, ensuring smooth production operations.

SUMMARY Dynamic and versatile professional with extensive experience in operations management, media production, and client relations. Proven track record as a fulfillment manager, overseeing supply chain operations and optimizing order processing workflows. As a media/production manager, led cross-functional teams to deliver high-quality projects on time and within budget. Demonstrated success as an account executive, cultivating strong client relationships and driving business growth. Adept at managing teams, enhancing operational efficiency, and ensuring safety and compliance in fast-paced environments. ************@*****.*** / 817-***-****/ Midlothian, TX Playground Couture- Fulfilment Manager

Managed day-to-day operations of a warehouse, including inventory control, order fulfillment, and shipping/receiving.

Monitored and maintained optimal inventory levels, ensuring smooth operations and timely supply for productions and tours.

Organized and managed the logistics for nationwide and international shipments related to music tours and productions.

Coordinated logistics for national and international music artist tours, including travel arrangements, venue bookings, and schedule management. Supervised a team of warehouse employees, production crew members, and logistics personnel, ensuring effective collaboration and high performance. Developed and maintained staff schedules to ensure adequate coverage for daily warehouse operations and special projects.

Developed and maintained staff schedules to ensure adequate coverage for daily warehouse operations and special projects.

Identified areas for growth and expansion, implementing processes to scale operations in alignment with business objectives.

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