Customer Service Representative
Resume:
Kori Hudson
Detroit, MI *****
**********@*****.***
I am an upbeat, multitasking, well organized, and dependable adult. Seeking a position to offer excellent and high degree of customer service. I love to be challenged to accomplish new tasks. Well advanced and experienced skills with Microsoft Office/Excel. Very determined, motivated, and dedicated individual. I am eager to learn new things and reach goals.
Authorized to work in the US for any employer
Work Experience
Bank Teller/ Customer Service Representative
Commercial Bank-Mason, MI
August 2022 October 2023
• Customer Service
•Cash Handling
•Balancing Drawers
•Account Management
•Sales
•Microsoft Word/Excel
Customer Service Representative/ Technical Support
Asurion (Remote/WFH)-Detroit, MI
August 2021 to May 2022
•Inbound calls from customers using 2 screens, Assisting with phones, tablets, AirPods etc
• Answering billing questions, setting up new lines/phone's, changing numbers etc
•Giving empathy and assurance on each call, making sure tc resolve the issue and offering SHS as well
Food Services/Lead/Supervisor
Compass Group-Ferndale, MI
January 2018 to September 2021
• Fill order forms and turn them in on time
•Assist children with meals
•Assist during recess
•Cleaning
• File paperwork
• Temp meals
•Temp coolers/freezers
•Supervise
•Lead
• Prep meals
• Cook
Food Services/ Dietary Aide/Supervisor
Sodexo Magic- Southfield- MI
November 2016 to July 2018
• Fill order forms and turn them in on time
•Assist children with meals
•Assist during recess
•Cleaning
•File Paperwork
•Temp Meals
• Temp coolers/freezers
• Supervise
• Lead
• Serve food to patients
•Prepare nutrients
•Take Temperatures of equipment
• Fill the needs and orders of patients/ students
Customer Service Representative/Collections
GC Services- Farmington, Mi
September 2015 March 2016
•Inbound/Outbound calls
•Assist customer in understanding reason for call
• Operating 2 computer screens
•Process payments
• File Paperwork
• Collect calls
Sales Associate/Cashier
Kohl’s- Dearborn, MI
June 2017 to August 2018
• Distribute/Receive cash
•Sale credit cards
• Customer services
FORKLIFT OPERATOR
Universal Logistics- Romulus-MI
July2021 to May 2022
• Operated a sit-down forklift to move shipments to and from loading
docks, delivery trucks, as well as storage areas.
• Inspected packages for damage and other potential irregularities, in
addition to verifying the accuracy and quantity of incoming/outbound
deliveries by a RF scanner.
Customer SERVICE REPRESENTATIVE/BABYSITTER
Innovative Adult Foster Care Inc- Troy, MI
January 2017 to November 2018
• Answered incoming calls and assisted customers as needed.
• Followed computer prompts for inputting data entry, and utilized
databases to initiate sales.
• Provided assistance during kids’ meal and nap times.
CASHIER/SALES ASSOCIATE/STOCKER
MEIJER- DETROIT, MI
April 2020 to November 2021
• Rung up customer purchases.
• Greeted customers and answered their inquiries.
•Restocked shelves and maintained inventory.
Education
Some College in Veterinary Technology
Wayne Community College- Detroit, MI
2015 to 2016
High school Diploma
Oak Park High of Oakpark, MI
2014 to 2015
Skills
• Dietary Aide Experience
•Food Service
•Nannying
• Serving Experience
• Cleaning Experience
• Math
• Kitchen Management Experience
• Cashiering
•Microsoft Word
•Computer skills
•Customer Service
• Customer Support (2 years)
•Cash Handling
•Typing
•Sales
•Technical support
•Cold calling
•Banking
•Account management
•Menu planning
• Childcare
•Inventory Control
Certifications and Licenses
ServSafe
September 2016 to June 2018
A food and beverage safety training and certificate program administered by the National Restaurant Association.
Contact this candidate