Customer Support Project Management

Location:

Madison, AL

Salary:

50.00 an hour

Posted:

November 10, 2024

Contact this candidate

Resume:

Elbert Scott Pinaula

Small Business Owner

(STB) Scott The Builder (AutoCAD Drafting & Construction Services) SEPTEMBER 2005 - MARCH 2021 (MIT) Marianas Island Techs JULY 2021 - PRESENT 504 Marion Drive

Madison, AL 35758

938-***-****

**************@*****.***

SUMMARY

Autocad drafting services expert combining technical installation expertise with administrative acumen to drive process improvement and enhance client satisfaction. Demonstrates extensive skills in project management, client relations, and workflow optimization, ensuring seamless operations and innovative solutions. Committed to fostering team collaboration and delivering superior customer support through effective problem-solving and technical troubleshooting. EXPERIENCE

Consolidated Wiring LLC, Huntsville AL — Technical Field Worker / Manager ( Subcontractor)

APRIL 2021 - PRESENT

● Installation of fiber conduits

● Securing conduit runs with zip ties, finalizing its routes and drilling ceilings, walls, and floors for conduit to run through entrance per unit for its permanent installations

● Spearheaded cutting-edge projects, leveraging emerging technologies to solve complex problems

● Install and maintain fiber systems, ensuring optimal performance and minimal downtime

● Streamlined field installation processes, reducing average project completion time and improving customer satisfaction rates

● Pioneered innovative approaches to technical challenges, anticipating future trends and positioning the team for long-term success Ignacio Tech. LLC. Texas Lubbock, Ohio Cleveland — Ariel Construction ( Subcontractor) - Supervised 10 field workers, admit, and payroll worker

MARCH 2021 - APRIL 2021

● Reviewing maps received from Windstream and breaking down numbers of fiat drops for the crew’s daily work assignments

● Identify lead numbers, power pole number’s locations and addresses for new fiats on power poles

● Inspecting new span clamp, J-Hooks, hangers, wire excesses and fiats installed including its connection to existing splitters for new route SKILLS

• Computer Skills

• AutoCad drafting/designing

work

• Technical scoping detail

information for job/work order

• Landscaping

• Plumbing and electrician work

mentally and physically

• Property Management duties

and responsibilities

CERTIFICATES

All workshop, seminars, training certificates

and certifications shown below will be

submitted upon request

Certificate of Supervisory

Maintenance - March 2019

Certificate of Uniform Physical

Condition Standard-V - March 2018

Certified Manager of Housing -

January 2016

Certified Manager of Maintenance -

January 2016

Certificate of Sika Corporation’s

Concrete Repair Mortars Workshop

- October 2015

Certificate of Performing

Commercial Electrical Inspections

- April 2015

Certificate of Structural Provisions

- April 2015

Certificate of 2012 IBC Performing

Structural Plan Review - April 2015

Certificate of 2012 IBC

● Spearheaded aerial construction projects, implementing innovative techniques that enhanced safety protocols and streamlined project timelines

● Conducted thorough site assessments, optimizing resource allocation and minimizing environmental impact in aerial construction operations

● Review payrolls breakdown per crew’s total drop for submission and approving of paycheck

Northern Marianas Housing Corporation, SAIPAN MP — Property Manager (Asset Management Division)

OCTOBER 2014 - MARCH 2021

● Managed property projects and portfolio, optimizing occupancy rates and tenant satisfaction through proactive maintenance and strategic improvements enhancing safety and efficiency with innovative techniques

● Conducts Pre-Final and Final Inspections, as well as the preparation of deficiency listings, and coordinates closeout and turnover procedures of projects to using agencies or owners

● Manages assigned NMHC program housing assets by coordinating and implementing the fulfillment of effective preventative maintenance plan

● Supervising, instructing, and monitoring all NMHC Housing Preservation Technicians to ensure proper maintenance and longevity of all program housing assets for Saipan, Tinian and Rota Multifamily units

● Providing assistance to NMHC Program and Housing Division and Field Offices in regards to unit inspections and other technical and/or maintenance activities.

Northern Marianas Housing Corporation, SAIPAN MP — Technical Maintenance Coordinator

AUGUST 2012 - OCTOBER 2014

● Manages assigned capital improvement projects

● Provides input and coordinates Government requirements; Coordinates Government permitting agencies requirements

● Conducts Pre-Bid and Pre-Construction Conferences; Reviews and evaluates Bid results. Makes recommendation for contract awards

● Coordinate technical maintenance, ensuring safety and efficiency with innovative solutions

● Managed property portfolio, boosting occupancy and tenant satisfaction through strategic maintenance

● Implemented cost-effective management solutions, improving operations and tenant communication

Department of Public Works, SAIPAN MP — Highway Cad Designer

APRIL 2010 - AUGUST 2012

● Developed complete sets of construction documents for all local and federal Road-related projects while utilizing AutoCAD software

● Review IT&E and DOCOMO Telecom. company plans’ for ground construction projects

Fundamental - April 2015

Certificate for OSHA 10 Hour

Construction Safety Course - April

2015

Certified Housing Choice Voucher

Housing Quality Standard

Specialist - June 2014

Certified Uniform Physical

Condition Standard (UPCS)

Fundamental - March 2013

Certificate for Introduction to 2012

International Building Code

Provisions for Structural

Engineering Requirements /

Certificate of Professional

Development Hours (PDHs) -

February 2013

Certificate of Appreciation in

Recognition of Valuable

Contribution to the Department of

Public Works Technical Services

Division as a Highway Cad

Designer - DEC. 2011

ARRA, NOAA, CNMI DEQ US DOA:

Low Volumes Roads Engineering -

Best Management Practices

workshop - OCT. 2010

CNMI Department of Labor:

CNMl-OSHA Onsite Consultation

Program - May 2009

Guam Contractors Association

Traders Academy Inc.: NCCER

Core Construction instructor - April

2009

Effective Communication for all

levels of Management - April 2009

USUHS: FEMAIS-00242 Effective

Communication - June 2007

US DHS: FEMAIS-00241 Decision

Making & Problem solving - June

2007

US DHS: FEMAIS-00240

Leadership & Influence - June 2007

US OHS: FEMA IS-00235

Emergency Planning - May 2007

US OHS: FEMAIS-00230 Principles

of Emergency Management - May

2007

● In charged of the road cutting inspection and its completion work for restoring the shoulder ground with coral compacted finish, asphalt pavement finish and concrete cutting along the way to be restored as is for approving its completed permit job order

● Managed onsite inspections and monitoring all vertical and horizontal federal/government projects

● Provide assistance at the Facilities Architectural and Engineering section as Facilities Support Specialist

JC Tenorio Engineering & Associates, Guam USA—

Engineering Technician/Marketing

AUGUST 2009 - MARCH 2010

● Collaborated with other design professionals on the development of proficient and cost- effective designs

● Prepared drawings and other interrelated design work by strategically highlighting key points for cohesive and effective design presentation

● Performed work in all aspects of the design process from site investigative work to execution and construction phase for residential, commercial and government projects

Department of Public Works, SAIPAN MP— Highway Cad Designer

MARCH 2005 - JULY 2009

● Conducted and actively participated in various bid-selection type meetings such as pre-bid meetings and pre-construction meetings

● Reviewed and revised civil engineering plans for compliance and composition

● Administered field tests and collected all other relevant data required to successfully meet the requirements of the project's specifications Department of Public Works, SAIPAN MP—

Architectural Technician: JULY 2003 - MARCH 2005

Draftsman III: JULY 2000 - MARCH 2003

Draftsman II: OCTOBER 1997 - JULY 2000

Draftsman I: JULY 1996 - OCTOBER 1997

● Trained and evaluated staff to operate AutoCAD (computer-aided design software) for generating construction documents for architectural and engineering designs

● Diligently completed numerous trade-related training courses and workshops

● Coordinated with other government agencies regarding permitting and other such pertinent requirements

● Performed site analysis work at various project locations (to include as-built measuring and drafting)

● Assisted project inspectors in examining areas of concern both in plans and on site

● Documented and reported progress and activity of all ongoing projects

● Manually drafted architectural, structural, plumbing and electrical plans for various Capital Improvement Projects and Locally funded projects

● Design related administrative work such as filing and organizing plans and US OHS: FEMAIS-01900 National

Disaster Medical System (NDMS)

Federal - Coordinating Center

operations - May 2007

DPW: Microstation Software

Training - May 2007

NMC Community Development

institute: Introduction to GIS - DEC.

2006

US DHS: FEMA IS-00800. A

National Response Plan (NRP), an

Introduction - OCT. 2006

US DHS: FEMA IS-00200 ICS for

Single Resources and Initial Action

Incidents - OCT. 2006

US OHS: FEMA IS-00700 National

Incident Management System

{NMIS) an Introduction - AUG. 2006

USUHS: FEMA IS-00100

Introduction to the incident

Command System (CS100) - AUG.

2006

USDOT FHWA: Construction

Contract Administration - May 2006

POM, INC: The Maintenance and

Repair of PO.M. Parking Meters -

April 2006

US DOT FHWA: National Highway

Institute Urban Drainage Design -

April 2006

US DOT FHWA: National Highway

Institute Introduction to Highway

Hydraulics - JAN. 2006

NMASH OSHA: Governors 3rd

Annual Health & Safety Conference

- AUG. 2005

OSHA: Construction 502 Course -

AUG. 2005

DPW: Lead Draftsman - AUG. 2005

US DOT FHWA: National Highway

Institute Use of Critical Path

Method for Estimating, Scheduling

and Timely Completion - NOV. 2004

CNMI international Business &

Professional College: Certificate of

Training AutoCAD 2002 - NOV. 2002

DPW: Most Artistic Recognition -