Desktop Support Network Engineer

IHugo H. Jalon

*** ** ******* **

New York NY, **205

Phone 929-***-****

Email ***********@*****.***

Network Engineer, Network Administrator.

MCP Microsoft Certified Professional

A+ CompTIA Certified computer Technician

12+ years of experience dealing with desktop support network support mostly Microsoft based Domains Active Directory Outlook Domain Migration Printers on network stand alone rebuild servers workstations from scratch up backup user support office 360 development of network equipment hubs switches routers hardware software support. W7W8 W10

Work Experience

ATS

Special project on the state of Georgia 11/22 to 04/2024

Setting up wireless networks from optic cables thru switch build CAT6 terminalsconnect to switch and power up wireless router.

Create users thru AD

Setup profiles, devices tablets running on win10.

RAJ Technologies

Helpdesk support engineer. 02/2021 to 08 2022

Migration for One Brooklyn Health Kingsbrook Hospital based on Brooklyn NY.

Member of a team of 5 Migration Engineers Converting 1500 computers and 1200 users to new centralized Domain.

Wxp W7 W8 W10 Unyx

2019-2021

ATS

Supporting New York Schools System fixing remaging repair of all kind of hardware such as laptops desktops chrome books Apple products Printers user support software support reinstall os etc.

TekWissen 2018-2019

Supporting Dell systems (Certified DELL technician) all around lower manhattan Supporting police FBI Immigration memorial towers offices, high security clearance.

Hardware warranty support, repairing checking defective equipment replace/fix reinstall of backup customers data tablets desktops all in one monitors Printers switches routers etc.

Paribas Bank of Paris

Working for computer point systems

Supporting enterprise as a help desk support engineer on charge of 350 user on mid manhattan desktop support network support cable patches upgrades deployments new imaged laptops SSCM use Active Directory heavy use Outlook owa office switches routers printers IPSec phones deployment AV equipment Cisco phones etc.

Siemens north America division

Supporting Yahoo headquarters based on manhattan, monsters coleham and JPMORGAN

Help desk support engineer

Users, computers, hardware software Printers unyx exposure Wxp W7

Tek system

Wiesbaden Germany

Deployment of W7 to the Army Schools based on Germany Migration of 3000 computers users software Printers

Heavy use of Symantec on the enterprise ghosting partioning etc.

Supporting NATO headquarters.

Classified security clearance.

Education

Network Engineer degree from Florida Career College.

Microsoft systems administrator from Cooper Career Institute

A+Certified

MCP Microsoft Certified Professional

Dell Certified 917-***-****.

Six Sigma by Motorola.

References:

Anastacio Tassos

Senior Tech phone 332209787

Jaramy 917-***-****.

Contact this candidate