Security Guard Public Safety

MD Abbas Ali

929-***-**** mdabbasali***Ggmail.com

OBJECTIVE

Dedicated and dependable professional with over 25 years of experience in leadership and management in the education

sector of Sylhet, Bangladesh. Now seeking to apply my strong problem-solving, communication, and crisis management

skills in a new role here in NYC.

EXPERIENCE

Dunkin’ Donuts June 2024 — Present

Dunkin’ Crew Member Manhattan, NY

* Prepare coffee, beverages, and food items according to company standards and customer preferences.

* Collaborate with team members to ensure smooth operation during peak hours, contributing to a positive and

productive work environment.

+ Resolve customer complaints and concerns promptly, maintaining a friendly and professional demeanor.

Security Guard Training July 2024 ~ Aug 2024

NYC Security Guard Training Certification Jackson Heights, NY

* Successfully completed the 16-hour on-the-job training course, gaining hands-on experience in incident

management, patrol techniques, access control, and public safety strategies.

+ Successfully completed 8-hour pre-assignment training course as per NYC security guard requirements.

+ Familiar with basic principles of public safety, property protection, and emergency response.

SKILLS

Soft Skills: Leadership and Team Management, Crisis and Conflict Resolution, Emergency Preparedness, Strong

Communication Skills, Safety Protocol Development, Adaptability and Quick Learning

Certifications: NYS Security Guard Certified

LANGUAGES

English (Proficient)

© Bengali (Native)

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