KRYSTLEJEAN
CASTELLANO
*********************@*****.***
Santa Fe, NM 87505
SKILLS
Administrative Leadership
Decision Making
Repair Planning
Dispute Handling
Violation Resolution
Grounds and Facility Inspection
Construction Project Oversight
Vacancy Marketing
Disturbance Handling
Sales and Marketing
Personnel Management
Assistant Mgr. Duties
Skilled in Yardi
Skilled in CRM
Court Filings
Evictions
Collections
EDUCATION
University of Phoenix
Albuquerque, NM • 04/2011
Bachelor of Science: Criminal Law
PROFESSIONAL SUMMARY
Knowledgeable Certified Sales, Leasing Consultant and Assistant Manager devoted to pursuing new leads, closing sales and building positive relationships with customers. Gifted communicator, negotiator, and conflict manager. Offering 7+ years in sales field and accomplished track record.
WORK HISTORY
Northland Vizcaya - Leasing Consultant/Assistant Community Manager
Santa Fe, NM • 11/2015 – 08/26/2024
Scheduled appointments with prospective customers to meet face-to-face, demonstrate features and discuss rental options.
Reviewed warm internet leads, qualified renters, and reached out to prospects.
Updated log sheets and followed up on prospect leads.
Trained and oversaw staff.
Managed lead tracking by making contact and following up on leads generated through marketing efforts.
Built and maintained strong relationships with potential residents and families to encourage and support move into community.
Identified, established, and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote Vizcaya's community.
Analyzed current market conditions and competitor information to develop and implement marketing plans and projects for Vizcaya's existing assets.
Maintained strong and well-managed online presence to successfully market community.
Posted 3 Days, balance due’s, collections, and eviction proceedings.
Manage a property of 463 units (3 phases)
Santa Fe County Corrections Facility – Corrections Officer/Transport Officer
Santa Fe, NM • 07/01/2010– 02/01/2015
Enforce rules and keep order within the jail.
Supervise activities of people in custody.
Inspect facilities to ensure that they meet security and safety standards.
Conduct searches in the facility, such as of persons and property, for rule violations.
Conducted armed transports for state and federal inmates.
Booking procedures
Taking Inmates intake Finger prints
Conducted Surveillance in Master Control
.