Lacey Sheffler
Pensacola, FL *****
*****.********@*****.***
I am a dependable, out-going, driven individual. I look forward to becoming a valuable part of the team. Authorized to work in the US for any employer
Work Experience
Fast Food Worker/Cashier
Einstiens Bagels-Pensacola, FL
January 2024 to Present
Store Manager
Falcon Food Mart-Pensacola, FL
April 2023 to October 2023
• Place Inventory Order
• Restock and Cleaning
• Customer Service Leading to Customer Satisfaction
• Work Directly with the Store Owner for Daily Operations and Employee Management Supervisor/Key Holder
Steak N Shake-Pensacola, FL
June 2022 to October 2022
• Manage Multiple Employees
• Opening the Store/Prepping prior to Open
• Ensuring Employees Arrived Promptly/Properly for Scheduled Shift
• Cooking on the Line
• Cooking on the Flattop Grill
• Maintain Food Production During High Volume
• Cashier
• Drive Through Attendant
• Cleaning/Stocking
Waitress/Server
Outback Steakhouse-Pensacola, FL
May 2021 to August 2021
• Greet Every Customer
• Anticipate Needs of Customers
• Routinely Checking with Multiple Tables (Customers) in a Timely Mannor
• Cashier
• Expo/Food Runner
• Hostess
Customer Service Representative
Etech Global Services-Dallas, TX
May 2016 to March 2020
• Receive Inbound Customer Calls
• Ensure Customer Privacy and Account Verification Methods
• Work with Other Representatives in Different Departments to Move Customer Tickets and Inquiries Forward to a Resolution in a Timely and Professional Manner
• Data Entry
• Listening Skills
• Multitasking between multiple chats, emails, and/or phone calls. Medical Assistant
HCA Healthcare-Pensacola, FL
May 2012 to November 2014
• Patient Check-In
• Triage
• Information Gathering
• Assisting the Doctor with Exams and Procedures As Needed
• Patient Scheduling
• Medical Records
• Medical Insurance
• Coding
• Patient Care
• Data Entry
Education
Associate's degree in Business Management and Administration El Centro College - Dallas, TX
August 2020 to Present
Skills
• Food Service
• Cashiering
• Cleaning Experience
• Kitchen Experience
• Food Preparation
• Host/Hostess
• Cooking
• Busser
• Food Safety
• Cash Handling
• Serving Experience
• Restaurant Experience
• Microsoft Word
• Upselling
• Guest Services
• Laundry
• Customer service
• POS
• Food Production
• Retail Sales
• Food Handling
• Shift Management
• Catering
• Administrative Experience
• Meal Preparation
• Supervising Experience
• Store Management Experience
• Merchandising
• Inventory Control
• Sales Management
• Leadership
• Management
• Retail Management
• Microsoft Office
• Multi-line phone systems
• Order entry
• Data entry
• Medical records
• Triage
• Medical Scheduling
• Hotel experience
Languages
• English - Fluent
Certifications and Licenses
Driver's License
March 2023 to August 2029
CPR Certification