Customer Service First Aid

Giovanni Quincy Yuong

Brockton, MA ***************@*****.*** 508-***-****

Education:

Massasoit Community College, Brockton, MA

Enrolled, Major in Computer Science

Brockton High School, Brockton, MA

Highschool Diploma, 06/2023

Extra Curricular Activities: Volleyball

Summary:

Lifeguard with well-honed supervisory skills. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations.

Skills:

●Emergency Response

●Physical Fitness

●CPR Certified

●Water rescue techniques

●Lifeguard certification

●First Aid

●Certified in AED

Work History:

Chic-Fil-A Team Member 01/2024 to 05/2024

●Experienced in taking orders, register, and window

●Team work

●Customer service

Lifeguard 06/2023 to 08/2023

Employer: Brockton Public Schools

●Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

●Provided friendly customer service to guests and addressed concerns.

●Monitored safety of guests in and around the swimming pool.

●Attentively monitored swimmers to identify distress.

●Responded to emergency situations in a timely, efficient manner.

●Entered water immediately to pull struggling swimmers to safety.

Certifications:

●First Aid/CPR Certified

●Certified Lifeguard

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