Sales Associate Service Representative

Shiedda Cook

*** ******* *****, ******* ** B*N *B6 902-***-**** *********@*****.***

SKILLS

• Excellent verbal and written communication skills

• Strong time management skills

• Able to problem solve efficiently

• Adaptable

EDUCATIONAL BACKGROUND

Grade 12 2016

J.L. Ilsley High School. Halifax, NS

EXPERIENCE

Ardene-Halifax, NS

Sales Associate 2021-2024

● Organizing product

● Operating cashier

● Working in change rooms

● Greeting customers, answering questions, assisting them in finding desired items, Linen Chest – Dartmouth, NS

Sales Associate 2020 – 2021

● Organizing product

● Greeting customers, answering questions, and assisting them in finding desired items

● Ensuring store is dusted, vacuuming, and meeting COVID-19 cleanliness protocols Tim Hortons – Halifax, NS 2018-2019

Customer Service Representative

• Efficiently operated cash registers, utilized multitasking abilities while greeting customer and preparing orders

• Confidently managed time by preparing baked goods by designated time Chebucto Heights Elementary – Halifax, NS 2016-2017 Lunch Monitor

• Supervised and monitored the safety of the students

• Assisted with the cleanliness of the cafeteria.

• Dismissed classes in an orderly manner at the scheduled time. VOLUNTEER

New Horizons Baptist Church – Halifax, NS 2013 - Present

• Leading the youth group

• Assisting the senior population with various tasks

• Actively participating as a choir member

Common Roots Urban Farm – Halifax, NS

● Helped wrap wood and signs for the winter 2019

Radstorm – Halifax, NS 2019

• Demonstrated how to operate the pin maker and created informational signs

• Contributed and promoted their fundraiser by making pins MetroWorks’ MetroCatering – Halifax, NS 2019

● Efficiently and enthusiastically served customers in a banquet setting Feed Nova Scotia – Halifax, NS 2019

• Helped prepare hundreds of apple crisps to provide free food over the holidays for those in need Bayers Road United Baptist Church – Halifax, NS 2019

• Prepared baked goods

IWK Telethon - Halifax, NS

● Support for telephone workers 2016

● Distributed beverages and snacks

Jesus To The Nations - Halifax, NS

● Distributed information about event programming 2015

● Sold merchandise

IWK Kermesse Fair- Halifax, NS 2013

● Event set up and youth programming

CERTIFICATIONS

Microsoft “Access” Certification. 2024

COVID-19 “Worksafe” Certification 2020

References available upon request.

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