Santa Castillo-Mann
***** ***** ***** *****, ** Paso, TX. 79936 915-***-**** *******@******.***
Career Objective
Highly dedicated individual with strong organizational, communication, and interpersonal skills, seeking a clerical position to contribute effectively to a dynamic team.
Professional Summary
Payroll Management
Human Resources
Time Management
Superb Interpersonal Skills
Detail-Oriented
Skills
Proficient in current payroll systems such as WorkForce Now, HENRY, Citrix, Webex, Outlook.
Experienced with previous programs including TEAMS, Tyler Munis for requisitions and purchase orders, Excel, Word, PowerPoint, Concur for managing administrative credit cards and travel, Jobvite, Zoom, Bluejeans, and Frontline for Time & Attendance.
Work History
ADP (July 2023 – Present)
Payroll Support Specialist
Respond to client inquiries regarding payroll and benefits products, providing application and product navigation support.
IDEA Public Schools Horizon Vista (July 2020 – July 2023)
Administrative Assistant
Prepared correspondence, instructional materials, reports, and maintained attendance logs.
Monitored personnel time records and compiled information for submission to central office.
Managed the principal’s calendar and assisted students, teachers, and parents.
Performed routine bookkeeping tasks and managed campus budget records.
Assist with the organization and scheduling of meetings and campus events.
Support in the preparation and management of the campus budget.
Maintain an accurate inventory of fixed assets, equipment, and supplies.
Other
Sort, distribute, or deliver mail and other documents as necessary.
Administer medication to students, check temperatures, and notify parents of student illness in nurse’s absence.
Ensure all sensitive information remains confidential.
Perform other tasks as assigned
Gateway to College at El Paso Community College (August 2017 – June 2020)
Campus Secretary
Entered and verified attendance data for PEIMS.
Maintained student records and processed requests for information.
Communicated data discrepancies and assisted with training sessions.
Administrative Assistant
Prepared correspondence, instructional materials, reports, and maintained attendance logs.
Monitored personnel time records and compiled information for submission to central office.
Managed the principal’s calendar and assisted students, teachers, and parents.
Performed routine bookkeeping tasks and managed campus budget records.
Assist with the organization and scheduling of meetings and campus events.
Support in the preparation and management of the campus budget.
Maintain an accurate inventory of fixed assets, equipment, and supplies.
Sort, distribute, or deliver mail and other documents as necessary.
Administer medication to students, check temperatures, and notify parents of student illness in nurse’s absence.
Ensure all sensitive information remains confidential.
Perform other tasks as assigned
El Paso Community College (July 2017 – August 2017)
Testing Coordinator
Administer a variety of federal, state, and local standardized tests, including new student assessments, alternative tests (for THEA purposes), college course placement tests, and make-up/retesting for instructors, while ensuring the security of test materials.
Coordinate and prepare testing sessions, schedule staff coverage, and communicate district-wide testing schedules.
Arrange for special testing facilities as needed and manage logistical requirements for testing environments.
Answer telephone inquiries, schedule test appointments, greet clients, and provide informational materials to assist students and staff regarding testing issues.
Perform other tasks as assigned to support the overall testing process
Assisted instructors with makeup and re-testing, ensure security of test materials. coordinated testing schedules.
Socorro ISD James P. Butler (August 2014 – July 2015)
Campus Secretary
Create written correspondence, forms, schedules, and reports using a personal computer.
Materials: Develop instructional materials, meeting agendas, honor rolls, graduation lists, and campus communications as requested.
Maintain a daily teacher attendance log and records for substitute teachers.
Monitor and process personnel time records, including leave requests. Compile information for submission to the central office by established deadlines.
Maintain the school calendar of events.
Reception and Communication
Schedule meetings and appointments while managing the principal’s calendar.
Assist students, teachers, and parents as needed.
Receive incoming calls, take reliable messages, and route them to the appropriate staff.
File Management and maintain physical and computerized files, including mailing lists, student records, visitor logs, and office communication.
Update handbooks, policy manuals, and other documents as assigned.
Aid in the preparation of the campus budget. Perform routine bookkeeping tasks, including basic arithmetic operations to maintain campus budget records. Prepare and make cash deposits for activity accounts, responsible for maintaining checkbooks and ledgers as needed.
Prepare and process purchase orders. Receive, store, and issue supplies and equipment. Maintain inventory of fixed assets, equipment, and supplies.
Assist with the coordination of faculty meetings and campus activities.
Sort, distribute, or deliver mail and other documents.
Administer medication to students, check temperatures, and notify parents of student illnesses in the nurse's absence.
Uphold confidentiality of sensitive information.
Perform additional tasks as assigned.
Managed correspondence, schedules, and maintained school records.
Socorro ISD Jane A. Hambric (December 2011 – August 2014)
Social Worker Clerk
Schedule student testing and maintained special education records in compliance with federal law.
Arrange parent meetings for the speech pathologist and diagnostician
Maintain a regular filing system to ensure confidentiality and process incoming correspondence as instructed.
Keep special education records in compliance with federal laws and regulations regarding student records.
Place and receive telephone calls, accurately recording messages for staff.
Support the administration of language testing when required.
Assist in the collection of records and data for the Public Education Information Management System (PEIMS).
Provide optimal customer service to students, employees, parents, community members, and other stakeholders within the district.
Socorro ISD Hurshel Antwine (August 2009 – December 2011)
Parent Liaison
Serves as a vital link between parents, teachers, and school staff within the Socorro Independent School District (SISD).
Facilitate effective communication with parents, teachers, and staff through phone, email, and video conferencing.
Organize parenting activities and educational sessions to enhance family engagement.
Provide families with information about available public and private resources to support student success.
Assist staff in following up on parent inquiries and issues to ensure resolutions.
Deliver optimal customer service to parents, students, employees, and various stakeholders within the district.
Adhere to SISD safety rules and policies to foster a secure environment for all.
Actively support the goals and objectives of the school district to enhance educational outcomes.
Acted as a link between parents, teachers, and school staff to provide support and information.
Bravo Cadillac (2008 – 2009)
Title Clerk
Responsible for handling vehicle registration and title transfer paperwork in accordance with state guidelines.
Manage registration paperwork, tax documents, and other necessary documentation for establishing or transferring vehicle ownership.
Review all documents for accuracy and compliance with state regulations.
File documents with the appropriate public record to maintain accurate and organized records.
Prepare Records:
Update and prepare records to comply with new regulations as they arise.
Guide new vehicle owners through the process of changing their title.
Dispatch bills, contracts, or warranties to buyers and sellers as required.
Confirm that funds have been collected and ensure that the correct lienholder is paid off.
Generate payoff checks for new vehicles and trade-ins.
Keep an updated list of all outstanding title work and report on it to management.
Processed registration paperwork and ensured compliance with state regulations.