Customer Service Warehouse Associate
Resume:
Jean Garcia
Quick Learner with a Drive to Succeed in New Environments
Humble, TX 77338
***********@*****.***
I’m a hardworking and adaptable person with experience across a range of jobs from warehouse associate and customer service representative to pest control technician and cashier. In each role, I’ve learned how to handle fast-paced environments, pay attention to detail, and keep customers happy. I’m great at navigating routes, solving problems on the fly, and working as part of a team to get things done. I take pride in my ability to communicate well and stay organized, and I’m looking for a new role where I can bring my skills and strong work ethic to the table to propel your company forward. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Pest Control Technician
Moxie Pest Control-Houston, TX
May 2024 to Present
• Developed and implemented treatment plans tailored to the specific pest problem, which involved the use of different chemicals, baits and traps
• Completed work on up to 25 houses per day while safely applying heavily regulated pesticides and other treatments to affected areas, ensuring compliance with safety regulations and manufacturer
• Achieved high customer satisfaction rating of 4.9 Stars out of 112 ratings through effective communication, thoroughness, and overall exceptional service Package Handler
FedEx Ground-Spring, TX
October 2023 to January 2024
• Sorted, loaded, and unloaded packages in a warehouse or distribution center weighing up to 110 lbs
• Ensured accurate scanning and labeling of 1200 packages within 4 hours while organizing them within their trucks
• Maintained a clean and organized workspace while following safety protocols and procedures such as certain lifting procedure
• Collaborated with team members to meet daily quotas and deadlines during the busy holiday season Customer Service Associate/Range Officer
Carter’s Country-Spring, TX
April 2021 to October 2023
• Processed transactions such as gun sales of up to $10,000 accurately, provided assistance to customers with any questions on the handling of firearms, and ensured a positive shopping/shooting experience overall
• Received constant positive feedback from customers for exceptional service especially from Spanish speaking customers
• Oversaw the operations and activities of the shooting range which could hold upwards of 300 people, guaranteeing the safety of customers and staff
• Maintained a spotless safety record with no accidents or incidents while working here Warehouse Associate
The Home Depot-Houston, TX
August 2020 to March 2021
• Received, organized, and labeled incoming stock, up to 12,000 products per shift, which included a wide range of home improvement products and building materials that ranged from 5-90 lbs
• Loaded and unloaded trucks, inspected incoming shipments, and certified accurate documentation for all products by scanning and labeling using a RF scanner
• Played the role of a reliable team player that can help wherever needed and contributed to a positive and productive warehouse environment
Crew Member
Burger King-Humble, TX
September 2019 to August 2020
• Took orders, handled cash transactions, and provided friendly and efficient service to customers at the counter, drive-thru, and through mobile app orders
• Maintained a clean and sanitized work environment, including kitchen areas, dining areas, and restrooms
• Collaborated with fellow crew members and supervisors to ensure smooth operations during busy periods
• Consistently maintained fast and accurate service during peak hours, contributing to reduced wait times for customers
Education
Associate in Business
Lone Star College System - Houston, TX
January 2023 to Present
Skills
• Heavy lifting
• Shipping & receiving (1 year)
• Load & unload
• Warehouse experience (1 year)
• RF scanner (1 year)
• Order picking
• Customer service
• Sales
• Cash register (3 years)
• Packaging
• Cash handling
• Customer service
• Load & unload
• Phone etiquette
• Retail sales
• English
• Driving
• Communication skills
• Computer skills
• Microsoft Office
• Bilingual
• Distribution center
• Spanish
• Moving
• Hospitality
• Guest services
• POS
• Serving
• Restaurant experience
Languages
• Spanish - Fluent
Certifications and Licenses
Driver's License
April 2020 to April 2030
Non-CDL Class C
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