Customer service experience, care giver experience, waitress/host ex
Resume:
Alisha Curtis
Reseda, CA *****
****************@*****.***
Skilled waitress with 9 years of expenencen ospPah andlino and laundry, Proven ability
years of experience in hospitality roviding exceptional custorn vice and
to multitask and manage multiple tasks efficiently.
Willing to relocate to: Reseda, CA - Tarzana, CA - Northridge, CA
Work Experience
Housekeeping
Motel 6 / Studio 6-Atoka, OK
August 2023 to Octo ber 2024
• Maintained cleanliness and tidiness of guest rooms, ensuring a comfortable and welcoming
environment
•Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and changing linens
• Stocked and replenished supplies such as toiletries, towels, and bedding to ensure guest satisfaction
• Collaborated with front desk staff to prioritize room cleaning based on guest check-in/check-out
• Implemented efficient cleaning techniques to maximize productivity while maintaining high quality
standards
• Responded promptiy to guest requests for additional amenities or services in a courteous manner
• Managed inventory of cleaning supplies and submitted purchase orders as needed to maintain
adequate stock levels
• Assisted in training new housekeeping staff members on proper cleaning techniques and hotel policies
•Followed established safety procedures when handling cleaning chemicals and equipment
: Inspected rooms for maintenance issues or damages and reported them to the appropriate department
• Implemented energy-saving practices resulting in a XX% reduction in utility costs
• Reduced turnaround time for room preparation by XX% through implementation of streamlined
processes
• Achieved an average cleanliness rating of XX% from guest feedback surveys over the past year
Waitress/Cashier
k eton restraunt-Atoka, OK
March 2012 to January 2023
:Consistently earned XX% positive feedback ratings by establishing rapport with patrons and providing
Doisive Service
• Assisted in the organization and execution of private events, ensuring exceptional service and customer
satisfaction
• Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
• Collaborated with kitchen staff to ensure timely delivery of food orders to customers
• Provided recommendations on menu items based on customer preferences and dietary restrictions
• Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking
supplies as needed
• Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at
the end of each shift
• Adhered to all food safety regulations to ensure the health and well-being of customers
Education
High school diploma
Checotah High Schol
January 2004 to May 2008
Skills
• Commercial Cleaning
• Residential Cleaning
• Kitchen Experience
•Food Service
• Cleaning Experience
• Cooking
• Laundry
• Host/Hostess
• Retail Sales
• Serving Experience
. Cashiering
. Food Handling
Contact this candidate