Customer Service Direct Care
Resume:
JODIE HUDSON
***************@*****.***
Engineering technologist with management experience and exceptional people skills. Versed in customer service and inventory management.
Skills
Computer proficient in Microsoft Office
Client-focused while excelling in customer satisfaction
Team-oriented and results driven
Utilize analytics tools to track inventory records and trends
Experience
Head Trainer 12/2019 to Current
Cook Inc. Spencer, IN
Establish training needs and create appropriate learning programs
Facilitate necessary inventory levels through direct ordering and Procurement collaboration
Initiate process changes utilizing Product Lifestyle Management(PLM)
Demonstrate current processes to domestic and international regulatory bodies
Caregiver 10/2015 to 11/2019
ElderCare Home Connections Bloomington,IN
Effectively controlled the release of proprietary and confidential information for general client lists as per HIPPA guidelines
Provide direct care to clients
Certified Nurses Aide 02/2010 to 11/2015
Owen Valley Health Care Spencer,IN
Provided and completed over 100 hours of onsite training
Perform direct care in an institutional setting.
Manager 06/2001 to 02/2010
Taco Bell Greenwood,IN
Determined recurring business needs and maintained necessary inventory levels.
Recruited and interviewed highly qualified candidates to fill vacancies.
Expedited distribution of materials to locations.
Established training programs.
Monitored weekly, monthly and quarterly achievement goals.
Education and Training
Associate of Science : Engineering 2015
IvyTech Bloomington, IN
Coursework includes statics, public speaking, materials and processes, success in technology and AutoCAD/SolidWorks.
Dean's List Spring 2013, Fall 2013, Spring 2014, and Fall 2014.
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