Front Desk Customer Service
Resume:
ROGER DEAN SMART
Aircraft Line Professional/Flight Dept/Charter Rep
Athens, GA 30605
**************@*****.***
Senior Aircraft Line Tech w 35 plus yrs of General Aviation, Line, Front Desk and Charter department representative, Private pilot w a complex endorsement. I am a retired Navy Air Traffic controller and hail from. Pensacola Fla. Give traffic advisories using Unicom.. Have experience in many areas of General Aviation. Retired w 20 yrs of Naval service in Sept 1994. . Retired at Pensacola, Fla
Willing to relocate to: NW Florida - -
Authorized to work in the US for any employer
Work Experience
Driver
Nissan of Athens - Athens, GA
May 2021 to Present
I am a “Dealer Trades” driver for said dealership. Will drive car to customer who bought auto and will deliver a car to another dealership for exchange of similar auto . Parts Driver
ATHENS BMW - Athens, GA
July 2019 to April 2021
I run BMW parts to different dealerships, auto garages, and body shops who order parts for said type parts .0
Valet Driver
HEYWARD ALLEN TOYOTA - Athens, GA
February 2017 to May 2019
Position requires to take a loaner car to customer and take their personal car and take to dealership for repair and or service. Also we go and pick up bought cards from Auction in the Atlanta area. Driver
Falcon Aviation - Athens, GA
January 2016 to January 2017
Drive and provide bus service for flight academy for foreign Chinese students from Apartment to school every day . Provide shuttle service to outside community such as grocery stores and banks . Aircraft Line service technician
Jet Center Specialists - Lawrenceville, GA
March 2014 to August 2015
Fuel local and transient aircraft for FBO. Marshall, tie down airplane, load luggage, chock and provide customer service to all local and transient traffic. Fuel and top off fuel trucks at end of shift. Aircraft line technician
Epps Aviation - Chamblee, GA
September 2002 to September 2009
Provide aircraft customer service cor all incoming traffic arriving and exiting ramp . Fuel, chock, tie down and help w customers luggage . Top off all fuel trucks at end of shift Flight School administrator
Pensacola Aviation Center - Pensacola, FL
December 1997 to August 2002
Check in and out all student pilots and take money for ground school and aircraft rental. Balance money next morning for all transactions for precious day. Test fly maintenance aircraft undergoing 50 hr, 100 hr inspectors before putting airplane back in active service. . Hotel Front desk clerk (BOQ NASP)
Civil service employee (GS-04) - Pensacola, FL
September 1995 to September 1997
Navy Hotel - take reservations/ check in and out all civilians, military Space Available, Officers on orders and retired military. Balance all money transactions at end of shift. Return all phone call messages to personnel staying at hotel. Position was for only 2 years as a temporary position. Education
Embry Riddle Aeronautical University in Professional Aeronautics Jacksonville, FL
July 1990 to July 1993
High school diploma
Gulfport East - Gulfport, MS
February 1970 to May 1973
Skills
• Delivery Driver Experience
• Driving
• Typing
• Valet Parking
• Military Experience
• Aviation
• Heavy lifting
• DoD Experience
• Guest Services
• English
• Customer service
• Communication skills
Military Service
Branch: US Navy
Service Country: United States
Rank: Petty Officer First Class/E6
September 1974 to September 1994
US Navy Air Traffic Controller
Flight Service Station
Certifications and Licenses
Comtrol Tower Operator
Present
This is my CTO to be able to work air traffic. Controller in the US Navy for 15 years. Worked local traffic in tower and performed Ground Control Approaches using Radar Private Pilot
Present
Hold Private pilot certificate w VFR only limitations and hold a complex endorsement. Taxi and start qualified on most all single engine and light twin airplanes. Flying since 1969. Secret Clearance
This clearance was given to me while active duty.
Driver's License
Non-CDL Class C
Assessments
Written communication — Familiar
January 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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