Customer Service Equipment Maintenance

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ARTHUR DAVIS

*************@*****.*** 859-***-**** Taylor Mill, KY 41015

Summary

Seasoned Deckhand known for high productivity and efficiently completing tasks. Possess specialized skills in navigation,

equipment maintenance, and safety procedures. Excel in teamwork, communication, and adaptability, ensuring smooth

operations on deck. Committed to maintaining a safe and organized work environment for optimal crew performance.

Skills

Safety procedures knowledge First Aid Training

Performing maintenance Cleaning vessels

Cleaning procedures Risk Assessment

Weather Monitoring Safety Procedures

Maintaining equipment Written Communication

Responding to emergencies Equipment Inspection

Lifting and moving cargo Time management abilities

Passenger Assistance Teamwork and Collaboration

Experience

Metro Cincinnati Cincinnati, Ohio Provided safe and reliable transportation for passengers to their

Bus Operator destinations.

05/2017 - 02/2024 Performed pre-trip inspections on vehicles, ensuring that all safety

equipment was in proper working order.

Assisted disabled passengers with boarding and exiting the bus at

designated stops.

Adhered to set schedules while operating buses safely along assigned

routes.

Enforced fare collection policies by collecting fares from passengers.

Reported any mechanical issues or passenger disturbances to supervisors

immediately.

Communicated route information to passengers during trips as needed.

Monitored traffic conditions along assigned routes and adjusted speed

accordingly.

Answered customer inquiries regarding transit services, schedules,

directions and transfers when necessary.

Provided courteous customer service at all times while interacting with

riders and colleagues alike.

Inspected interior of bus after each trip for any lost items left behind by

passengers.

Gulfmark Americas St Rose, LA Organized cabin crew briefings and ensured compliance with safety

Captain First Officer regulations.

06/2004 - 09/2016 Performed emergency drills to ensure readiness for potential incidents or

accidents.

Calculated weight and balance information for each voyages based on

cargo loadings.

Troubleshot issues related to engine performance, navigation systems,

radios.

Four star marine Houma, LA Received and inspected incoming materials, ensuring accuracy of order.

Material Coordinator Verified quantity and quality of received items against supplier invoices.

06/1998 - 10/2003 Stored material in designated areas to ensure stock rotation and efficient

retrieval.

Maintained accurate records of all incoming and outgoing shipments.

Trained new employees on proper procedures for receiving, storing,

shipping goods.

Military Sealift Command CIVMAR Assisted in the navigation of vessels by handling lines and operating

Support Unit West Virginia Beach, winches.

Virginia Performed general maintenance duties on deck, including painting,

Able Bodied Seaman chipping, and cleaning.

08/1996 - 06/1998 Maintained safety equipment such as fire hoses, lifeboats, and other

emergency gear.

Assisted in anchoring operations when entering or leaving ports or

harbors.

Hornbeck Offshore Services Galveston, Monitored and ensured the safety of passengers, crew, and cargo.

TX Ensured compliance with all applicable rules, regulations, laws, and

Mate company policies.

11/1995 - 08/1996 Maintained navigational equipment such as radar and gyrocompass.

Provided assistance to ship officers during navigation operations at sea.

Checked mooring lines for security when docking or undocking a vessel.

Supervised the operation of deck equipment including winches, cranes,

derricks and gangways.

Noaa National Oceanographic Data Center Assisted in the navigation of vessels by handling lines and operating

Norfolk, Va. winches.

Able Bodied Seaman Performed general maintenance duties on deck, including painting,

07/1995 - 10/1995 chipping, and cleaning.

Maintained safety equipment such as fire hoses, lifeboats, and other

emergency gear.

Monitored vessel's bridge operations to ensure compliance with company

regulations.

BB Riverboats Fort Of Madison, Kentucky Responsible for loading and unloading cargo, supplies, and passengers on

Deckhand the vessel.

02/1993 - 09/1994 Performed safety checks on all equipment and gear prior to use.

Assisted in mooring operations by tying off lines and setting anchor points.

Education and Training

University of Birmingham Birmingham, AL

Associate of Applied Science in Electrical Engineering

05/1993

Waynesville Sr. High School Waynesville, MO

High School Diploma

05/1979

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