Customer Service Data Entry
Resume:
Darrin Cody
Hardworker, reduce errors in in many type of fields from Maintenance Tech, hydroblasting, medicaid plans,billing, financial, data entry and customer support calls. St. Louis, MO 63138
**************@*****.***
Looking for work. Not looking for any temporary assignments. Looking for long term positions. Last job was temporary with Innusfree M&P in Pittsburgh,Pa. working from home to gain financial experience.Prior to that I left a Top 20 work place in my home state of St. louis Missouri, I left for the experience to work for the great company based out of Pittsburgh Pennsylvania and Israel. I worked for Home delivery Incontinence supplies or HDIS for a full year to gain billing and Medicaid experience. Also have validator experience by reviewing the doctor Rx for correction for the billing to go try to avoid the write off. Handled many calls to doctors and patients in customer service with united healthcare as well. I can say in my last 4-5 years I have been working from home and I'm searching for a permanent situation. I can drive a daily distance for a long term position and also can work from home.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative, Teletech
TTEC - Remote
August 2021 to Present
Customer service dsnp advocate answering calls inbound. As needed using 2 monitors to do so with wire headset. Hmo dual complete certified. Billing, write offs and overrides if needed as well. Customer care and support. Let them know about the benefits using maestro tools and halo. Document Specialist
HDIS - Saint Louis County, MO
January 2022 to September 2023
Call doctor or meneber to get update Rx over to us for correct billing, worked medicaid side for billing for depends. Company rated top 20 places to work. Was hired directly to the company. Financial Representative
Innisfree M&A Incorporated - Pittsburgh, PA
January 2022 to September 2023
Call to advise all shareholders of the press release and the risk of the current stock they were invested in. Left secure messages for all investors. Advised about there proxy card to ensure a vote for the upcoming election on the board. Outbound and Inbound calls. Maintenance Technician
Drury Inn Hotels - Saint Louis County, MO
January 2020 to August 2021
Temporary job was to go state to state and remodel the entire building gut it clean it remodel it with the agency. This was temp work as I soon found a at home Jon during the pandemic. Machine Operator
Boxes Inc - Saint Louis County, MO
January 2019 to January 2020
Operate set up and fix as needed machines of all sorts with sensors glue guns and ejectors.a Also was on my way to Canada before COVID got to get higher pay and to learn the newest models but the breakout hit.
Maintenance Technician
Red Brick Management
January 2013 to August 2019
Make readies, work orders for small fixes, light fixtures replacements, stair repair, trash out unit, complete given make readies, walk with inspection/ inspectors when needed. Looking for closer work so I stopped the job. And proceeded with my computer skills was already working part time for medical companies. Proceeded my career in that during the pandemic. Education
College Degree in Athletic Training
Hinds Community College - Raymond, MS
August 2014 to August 2015
High school diploma or GED
Mccluer High School - Florissant, MO
August 2009 to May 2013
Skills
• Technical support
• Help Desk
• Troubleshooting
• Electrical wiring (light fixtures only) (3 years)
• Maintenance (3 years)
• Make readies (4 years)
• Desktop Support
• Network Support
• Sensors
• Active Directory
• Software Troubleshooting
• Operating Systems
• Lexis-Nexis
• Fraud
• Python
• Linux
• VPN
• Microsoft Windows
• Remote Access Software
Assessments
Basic maintenance and repair — Proficient
September 2022
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Attention to detail — Proficient
September 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer service — Proficient
October 2023
Identifying and resolving common customer issues
Full results: Proficient
Work style: Reliability — Proficient
September 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate