Customer Service A Dedicated

Felix Leal jr *

Felix Leal jr

Racine, WI *****

262-***-**** *****.*******@*****.***

Summary

I am a dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Also practice productive professional demonstrating skills. Known for performing tasks and job duties quickly and with minimal supervision. Safety-oriented individual with knowledge of OSHA regulatory safety protocols and practices.

Key Skills

Manual dexterity

Collaborative

Mechanical aptitude

Resourceful ( Adaptable & creative)

General mathematical ability

Ability to read and interpret reports

/spread sheets

Quality conscious ( Attention to detail)

Lift 50 lbs

Convey a can-do, positive attitude

towards

Trustworthy (Do what you say

personality)

Technological knowledge and

diagnostics

Technical Skills (specific to your field

or industry

Research and Data Analysis

Presentation Skills

Customer Service

Felix Leal jr 2

Pragmatic (Realistic & Sensible)

Mechanical maintenance

Respectful and outgoing characteristics

Manuel dexterity

Analytical Skills

Experience

Great Lakes Community Certification Corps

Certified Member January 2020 - Present

Racine, WI

Collaborated with schools and city on

diverse community projects, including

remodeling, painting, carpentry, city

cleaning, and invasive species removal.

Gained experience in pesticide

application, bloodborne pathogen

safety, PPE use, DOT/DHS regulations,

OSHA/FEMA compliance, emergency

response, CPR, lead/asbestos

abatement, and software/logistics data

management.

Currently pursuing high school diploma

Flooring Subcontractor / Crew Member

January 2024 - September 2024

Local Contractor Racine, WI

Measured and cut flooring materials to

room sInstalled and repaired various

flooring types in residential and

commercial settings

Prepared surfaces, applied adhesives,

and ensured proper alignment during

Greco and sons / TEMP / Oak Creek, WI

March 2023 - August 2023

Order Selector / Shipping and

Receiving

Operated electric pallet jacks and

forklifts for efficient product transport.

Organized stock and managed

inventory to prevent stockouts.

Verified order accuracy and cross-

checked shipments against purchase

orders.

Executed picking, packing, shipping,

and unloading with precision.

Maintained a clean work environment

and adhered to safety protocols.

Used RF scanners to locate items and

record data accurately.

Monitored product expiration dates and

handled hazardous materials properly.

Conducted cycle counts and

collaborated in loading/unloading

processes.

Stayed updated on warehouse

technologies and mentored new

Felix Leal jr 3

installation

Removed old materials, inspected sites,

and advised customers on suitable

options

Maintained clean work areas and

adhered to safety protocols

Communicated with clients, solved on-

site issues, and performed quality

checks

Interpreted blueprints, organized

supplies, and upheld high workmanship

standards

employees.

Minimized product damage through

careful handling and packaging..

Car Mechanic Part Time

8/2018 - 04/2023

John's Automotive Racine, Wisconsin

Performed routine vehicle maintenance

and repairs, including oil changes, tire

rotations, and brake services.

Diagnosed mechanical issues using

computerized equipment and repaired

faulty components across various

vehicle systems.

Conducted vehicle inspections, test

drives, and performance checks,

making necessary adjustments.

Maintained detailed repair records and

provided clear explanations to

customers.

Troubleshot complex issues,

reassembled vehicles, and maintained a

clean work area.

Ordered parts, studied technical

manuals, and used various tools for

repairs.

Collaborated with colleagues and

researched different car models to

enhance knowledge.

Landscaping Crew Member / Snow

Removal

08/2021 - 01/2023

Felix Leal jr 4

Operated various landscaping

equipment and maintained landscape

features.

Performed routine upkeep, including

weeding and debris removal.

Installed new plants, irrigation systems,

and hardscapes.

Mixed and applied fertilizers and

pesticides according to instructions.

Assisted with snow removal during

winter.

Provided customer service and

answered landscape-related questions.

Followed safety protocols and

participated in team meetings.

Collaborated with coworkers to

complete projects efficiently.

Maintained and repaired equipment.

Implemented landscaping designs and

performed preventative maintenance.

Manufacturing Assembly Electrical Temp

April 2021 - June 2021

Yaskawa Oak Creek, WI

Assembled components and performed

quality checks on finished products

Troubleshot assembly issues and

adjusted machine settings

Maintained clean work area and

adhered to safety protocols

Followed blueprints and communicated

effectively with team members

Felix Leal jr 5

Retrieved materials and measured

cutting lines for fabrication

Installed and maintained electrical

systems, including wiring and fixtures

Tested components and performed

preventive maintenance on equipment

Fabricated conduit runs following NEC

regulations and local codes

Interpreted technical diagrams and

calculated load requirements

Monitored voltage levels and provided

technical support as needed

Shipping Receiver Temp

October 2020 - April 2021

Uline Pleasant Prairie, Wisconsin

Received and verified incoming

shipments against packing slips for

accuracy.

Inspected packages for damage,

shortages, or incorrect items, reporting

discrepancies to supervisors.

Ensured all shipping documents were

accurate and complete.

Unloaded trucks using hand trucks,

pallet jacks, forklifts, and other

equipment.

Maintained a clean, safe work

environment through daily

housekeeping tasks.

Conducted physical inventory counts

and reconciled with computer records.

Felix Leal jr 6

Assisted with loading outgoing

shipments, ensuring proper package

security.

Promptly reported maintenance issues

with material handling equipment.

Store Associate and Stocker

August 2019 - October 2020

Walmart Sturtevant, Wisconsin

Managed inventory by stocking

merchandise and conducting daily

checks

Organized shelves, updated prices, and

performed merchandising tasks

Operated equipment safely and

followed safety protocols

Assisted customers, created displays,

and processed returns

Maintained cleanliness, trained new

employees, and helped with deliveries

Warehouse Janitorial Maintenance

02/2019 - 07/2019

Amazon Pleasant Prairie, WI

Supervised janitorial tasks, ensuring

efficient completion.

Monitored staff performance and

addressed issues promptly.

Enforced safety protocols and

conducted facility inspections.

Maintained repair records and ordered

supplies.

Created work schedules and trained

new employees.

Felix Leal jr 7

Provided technical support and

responded to emergencies.

Managed vendor relationships and

performed minor repairs.

Coordinated waste disposal and

ensured code compliance.

Assisted with painting and grounds

maintenance.

Addressed cleanliness complaints and

ensured team safety..

Safe and Security Camera Installation /

Part-Time

February 2018 - January 2019

Subcontractor Milwaukee, Wisconsin

Installed and maintained security

systems, including CCTV cameras and

door access control systems

Programmed and configured security

system components to meet customer

specifications

Diagnosed and resolved technical

issues with existing security systems

Conducted regular maintenance on

security equipment to ensure optimal

performance

Contributed to the design of new

security installations based on customer

needs

Collaborated with other technicians to

install complex integrated systems

Trained customers on the use of newly

installed security systems

Felix Leal jr 8

Created comprehensive testing plans to

verify system functionality before

activation

Researched and suggested new

products for future installations based

on customer feedback

Repaired or replaced malfunctioning

equipment as needed

Ensured compliance with industry

safety standards and regulations

Education/ certification courses

High School Diploma Expected in 08/2025

Great Lakes Community Certification Corps Racine, Wisconsin CPR training

OSHA fema certification Courses

Pesticide application courses

DOT and DHS regulation courses

PPE safety course

Blood borne pathogens course

Lead abatement course

Asbestos abatement course and abatement supervisor license course Residential construction and remodeling

Invasive species identification and removal course Cyber security and marketing knowledge

Mechanical and technician course

Contact this candidate