Order Picker Service Representative

Nimco Abdi Nur

Edmonton, AB 780-***-**** ************@*****.***

SUMMARY

Enthusiastic individual with strong problem resolution and interpersonal communication skills working in either team-based or independent capacities. Brings punctuality, a strong work ethic and excellent organizational skills to any setting. Holds product knowledge and follows safety standards. Excited to begin a new challenge with a successful team. EXPERIENCE

Packer and Order Picker

Walmart, Edmonton AB March 2021-December 2021

● Examined final products for conformance with quality and design standard

● Set up and tended equipment with machine operators to complete runs

● Sorted and packaged products to prepare for processing or shipment

● Weighed and mixed ingredients according to project specification

● Fulfilled orders quickly to accomplish challenging daily objectives

● Packaged fragile items with protective padding to prevent damages during shipments

● Cleaned and organized aisles, work stations and floors to promote operational productivity

● Filled material requests for distribution to production workers and assembly lines Order Picker

Agility Warehouse, Edmonton AB February 2019-March 2020

● Maintained a clean, safe work area consistent with safety policies and procedures

● Interacted daily with co-workers, including warehouse management and inventory staff

● Controlled operations of WMS processes to support inbound and outbound adheres

● Pulled and packed products based on daily orders and kept products separated, organized and in good rotation to meet specifics of customer orders in a timely manner

● Monitored product quality frequently and reported problems to mitigate safety issues Customer Service Representative

K-Days - Northlands, Edmonton AB June-August 2021

● Consulted with customers regarding needs, addressed concerns, and resolved customer issues leading to improved wait times and customer relations

● Delivered fast, friendly and knowledgeable service for questions and mitigated complaints

● Exceeded productivity targets by handling every interaction with positive communication

● Organized client contracts, records, reports and agendas to strengthen traceability

● Educated customers on special pricing opportunities and company offerings EDUCATION AND TRAINING

Alberta High School Diploma, Victoria School of Arts, Edmonton AB

• CSTS 2020, First Aid/CPR, WHMIS 2015

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