Data Entry Customer Service
Resume:
Resume
**Contact Information:**
- Name: Serojni Persaud
- Address: 133 King Philip, West Hartford, CT 06117
- Email: **********@*****.***
- Phone: 860-***-****
I aim to seek a challenging career opportunity utilizing my background and training as an office associate. My previous experiences being employed consisted of working in the field of cytology.
**Work Experience:**
1. **St Francis Hospital, Hartford, CT**
*November 2021 - Present*
- Perform registration and access patient information.
- Responsible for data entry and scanning.
- I worked as a laboratory assistant for the histology department.
- Perform Histology Prep Tech duties.
- Responsible for consolidating and distributing the surgical slide blocks to the Pathologists.
- Organize and scan patient requisitions to appropriate physicians.
- Work in the Cytology Prep Room.
- Prepare non-gynecological specimens for Cytology.
- Facilitate the preparation of urine samples, including processing, spinning, and staining.
- I also worked as an office assistant in the pathology department. 2. **AMERICAN RED CROSS, Farmington, CT**
*October 2004 to August 2021*
- Quarantine & Labeling: Responsible for the proper release of blood products for distribution, manufacturing blood components from whole blood collections, managing, processing, and shipping blood samples to the testing laboratory, performing daily manual reconciliation of quarantined products, and disposing of unsuitable products.
- Customer Service: Recruit blood donations, check & verify donors' eligibility, make reminder calls, follow up, log data, maintain records, and work on special projects to achieve established goals.
- Familiar with CGMP (Current Good Manufacturing Practice) in all job functions, ensuring blood products' safety, quality, identity, purity, and potency. 3. **W.H.P.R., Inc - Westbury, NY**
*October 1996 to December 2003*
- Process subscription orders for scientific & medical journals daily.
- Process weekly claims for missing issues.
- Maintain a log of customers' receipts for over 4,000 orders. 4. **BOOKAZINE COMPANY**
*August 1992 to September 1996*
- Maintain a computerized inventory station.
- Develop monthly reports of product inventory stations.
- Perform various data entry tasks.
**Education:**
- High school or equivalent in Medical Billing Course Graduate, 2003
- St. John College & York College, Graduate Skeldon High School (Guyana), 1987
**Skills:**
- Billing (Less than one year)
- Coding (Less than one year)
- HHA (Less than one year)
- Microsoft Word (Less than one year)
- Customer Service
- Customer Care
- Customer Support
- Vital Signs Experience
- Medication Administration
- CGMP
- Manufacturing
- Laboratory Experience
**Certifications and Licenses:**
- Driver's License
**Additional Information:**
- **Skills:** Microsoft Word, Internet, Medical Billing, & Coding, HHA
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