Scrum Master Continuous Improvement

JENNY-JOE PUWO, PMO, CSM

************@*****.*** 202-***-**** Silver Spring, MD 20906

PROFESSIONAL SUMMARY

Certified Scrum Master with over 7 years of experience driving Agile transformations and facilitating Scrum ceremonies to optimize project delivery in high-paced environments. Known for coaching teams to achieve continuous improvement and alignment with organizational goals. Proven ability to manage multiple priorities, remove roadblocks, and ensure on-time delivery of quality software solutions. Passionate about fostering collaboration and creating a positive Agile culture.

Professional Experience

AstraZeneca

Junior Scrum Master

Gaithersburg MD

March 2022 – Present

• Led Agile transformation initiatives for cross-functional teams, facilitating Scrum ceremonies such as sprint planning, daily stand-ups, retrospectives, and stakeholder meetings to ensure project alignment with business objectives.

• Mentored team members on Agile principles, fostering a collaborative and transparent environment that promoted continuous improvement and efficiency in sprint cycles.

• Collaborated closely with product owners to prioritize and refine backlogs, ensuring high-value tasks were addressed promptly, contributing to a 20% improvement in project delivery timelines.

• Actively removed impediments to streamline workflows, resulting in a 15% increase in team productivity.

• Coordinated with other Scrum Masters to synchronize on cross-team dependencies, improving alignment and efficiency across departments.

• Drove scaling of Agile practices within the organization, optimizing team structure and Agile workflows to support growth and innovation. Johns Hopkins

Scrum Master

Bethesda,, MD

September 2019 – February 2022

• Facilitated all Scrum ceremonies and managed communication with stakeholders, ensuring transparency on project status and alignment with evolving business needs.

• Empowered development teams through hands-on coaching and mentoring on Agile methodologies, promoting accountability and a results-driven mindset.

• Implemented a continuous feedback process, leading to a 25% improvement in team engagement and productivity over four quarters.

• Acted as a key liaison to address cross-functional dependencies, minimizing risks and improving project outcomes.

Lockheed Martin

Scrum Master

Bethesda, MD

August 2017 – August 2019

• Supported Agile teams in the defense sector, focusing on sprint delivery, effective backlog prioritization, and clear communication with stakeholders.

• Developed tailored Agile workshops for teams, enhancing understanding of Agile principles, Scrum practices, and collaborative problem-solving.

• Led retrospectives that identified and resolved team challenges, contributing to consistent sprint goal achievement.

Education

Bachelor of Science in Computer Science

University of Maryland Eastern Shore

Princess Anne, MD

Certifications

• Certified ScrumMaster (CSM), Scrum Alliance

• Project Management Professional (PMP), Project Management Institute

• Certified Agile Manager (CAM)

Skills

• Agile Methodologies: Scrum, Kanban, Agile Scaling

• Facilitation: Sprint Planning, Retrospectives, Daily Stand-ups

• Mentorship & Coaching: Team Development, Agile Principles

• Stakeholder Engagement: Cross-Team Coordination, Status Reporting

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