Project Management Client Service
Resume:
Jeremy Palermo
Newport Beach, CA 92625
***************@*****.***
Summary
Highly motivated and results-oriented Concrete Contractor with 15+ years of experience in outdoor living design, construction management, and client service. Proven track record of successfully managing projects, exceeding client expectations, and building strong relationships. Skilled in project management, blueprint interpretation, permit acquisition, and communication with all project stakeholders.
Skills
Technical Skills:
oConcrete Construction
oDesign and project management
oBlueprint reading and interpretation
oMicrosoft Office Suite (Outlook, Word, Excel)
Business and Leadership:
oExcellent relationship building (Client and Crew/Subcontractors)
oStrong communication and negotiation skills
oCreative and problem-solving abilities
oClient-focused and service-oriented
Experience
Concrete Concepts – Newport Beach, CA: Owner 2002 to Present
Successfully managed and delivered projects with budgets often ranging from $20k to $100k.
Achieved consistent revenue growth through a 90% referral-based business model.
Cultivated strong client relationships, fostering trust and loyalty through a consultative, solution-based approach.
Provided comprehensive project management services: conception, design, timeline, and complete construction oversight.
Reviewed and interpreted blueprint plans and specifications during pre-construction.
Established and maintained positive relationships with city personnel, including public works, building departments and inspectors.
Facilitated seamless communication between all project stakeholders, ensuring timely project completing and issue resolution.
Managed projects involving architects, general contractors, subcontractors, and homeowners’ associations.
Secured permits from various city departments.
Developed project estimates and managed finances.
Education:
Associate of Arts, Orange Coast College
Licensed C-8 Concrete Contractor
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