Customer Service Memory Care

chiquita Roe

Jackson, TN *****

*************@*****.***

+1-731-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Caregiver

Avalon Memory Care - Irving, TX

January 2023 to Present

I take care of elderly patients daily needs

• Employed in assisted living facility and private home I assist residents with mobility, I feed them I also give them showers, clean there rooms and do there laundry etc I love to talk to them to let them know they are safe and loved at the same time.

Cashier/Customer Service

Ractrac - Carrollton, TX

September 2022 to Present

I work as a cashier I take care of customer that come in the store Caregiver

Arbor Hills Memory Care - Plano, TX

August 2022 to September 2022

Got the resident up gave them showers did activity with them got the ready for bed etc DSP (Direct Support Professional)/house manager

Caregivers, INC - Jackson, TN

September 2021 to March 2022

Did paperwork, light cleaning,cooking, taking them out on outings, giving meds giving showers, taking to doctor appointments,etc

BSP/Behavioral Specialist

Capital City - Jackson, TN

November 2019 to September 2021

I was a BSP worker I took care of 3 ladies I had to cook pass meds light house duties take them on outings pick up meds take them to doctor appointment go food shopping help them with day to day life. Lead Sales Associate

Circle K - Jackson, TN

September 2017 to September 2021

I started as a cashier now I am a lead I deal with people all day which I enjoy I handle money I clean stock do the lottery count the lottery tickets count the cigarettes each morning I check vendors in I stock I do paperwork I train new employees greet costumes.

Child Care Worker

Tnoila Day Care - Chicago, IL

August 1998 to October 2014

I was a child care worker I cooked the meals I also did activities with the children and the school age kids I helped with there homework school projects I also cleaned up behind then took them on trips etc Personal Care Assistant

Ma'Dear Home Services - Chicago, IL

September 2010 to November 2013

Thank care of her everyday day needs she was in a wheelchair and couldn’t do anything thing for her self I gave her baths everyday made her meals cleaned her house and washed her clothes... etc Education

Some college in Medical Assistant

Everest - Chicago, IL

September 2004 to June 2005

High school diploma in General

George Washington Carver High School - Chicago, IL September 1989 to June 1993

Skills

• Cash Handling (10+ years)

• Retail Sales (4 years)

• Sales (4 years)

• Assistant Manager Experience (3 years)

• Store Management Experience

• Computer Skills (10+ years)

• Customer Service (6 years)

• Merchandising (4 years)

• Cashiering (4 years)

• Retail Management

• Organizational Skills (10+ years)

• Caregiving (10+ years)

• Patient Care (10+ years)

• English (10+ years)

• Medical Records (10+ years)

• Experience Administering Injections (10+ years)

• Microsoft Word (10+ years)

• Upselling (10+ years)

• Inventory Control (4 years)

• Vital Signs (10+ years)

• Phlebotomy (8 years)

• Medication Administration (10+ years)

• Medical Office Experience (10+ years)

• Writing skills (10+ years)

• Data collection

• Patient monitoring (10+ years)

• Leadership

• iOS

• Medical terminology

• Home health (10+ years)

• Care plans (10+ years)

• Nutrition

• Documentation review

• Operating systems

• AS400

• Hospitality

• Hotel experience

• Microsoft Office (7 years)

• Restaurant experience

• ISO 13485

• ADLs

• Memory care (10+ years)

• Van driver

• Clerical experience

• Employment & labor law

• Analysis skills

• Communication skills

• Supervising experience (6 years)

• Social media management

• Teaching

• Budgeting (10+ years)

• Phone etiquette

• Special needs (10+ years)

• Behavioral health (10+ years)

• Android

• Medical Coding

• Guest services (10+ years)

• Classroom experience

• Classroom management

• PTSD Care

• Medical Scheduling (10+ years)

• Quality Assurance

• Insurance Verification

• Crisis Intervention

• English

• Caregiving

• Computer skills

• Android

• ISO 13485

• Organizational skills

• Resident's rights

• Laundry

• Home Care

Certifications and Licenses

Medical Assistant

August 2009 to November 2019

CPR Certification

May 2023 to May 2026

First Aid Certification

May 2023 to May 2026

Food Handler Certification

July 2022 to July 2025

Caregivers Certification

March 2023 to Present

Med certified

May 2023 to May 2025

Certified caregiver

February 2023 to Present

BLS Certification

May 2023 to May 2025

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