Package Handler Customer Service
Resume:
Thomas Stone
Clinton, MO *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
FedEx Package Handler
Fedex warehouse-Barrington, NJ
November 2023 to September 2024
• Efficiently packaged and labeled products for shipment, ensuring accuracy and adherence to quality standards
• Maintained a clean and organized work area to promote safety and efficiency in daily operations
• Collaborated with team members to meet daily production goals, consistently achieving or exceeding targets
• Inspected products for defects or damages before packaging, taking necessary corrective actions when needed
• Followed standard operating procedures (SOPs) for packaging various types of products accurately and efficiently
• Utilized computer systems to generate shipping labels and track inventory levels throughout the packaging process
• Assisted in inventory management by conducting regular stock counts and reporting discrepancies to supervisors
• Contributed ideas for process improvements that resulted in increased productivity and reduced waste
• Trained new employees on proper packaging techniques, equipment operation, and safety protocols
• Implemented a system for organizing packing materials that reduced retrieval time by XX%
• Collaborated with warehouse team to optimize space utilization within the facility, improving overall efficiency by XX%
• Ensured compliance with health and safety regulations while handling hazardous materials during the packaging process
Crew Member
Wendy's-Turnersville, NJ
July 2023 to September 2024
• Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
• Efficiently operated cash register, accurately handling transactions and providing correct change to customers
• Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer
• Prepared food items according to established recipes and portion sizes, maintaining high quality standards
• Collaborated with team members to ensure smooth workflow during busy periods, effectively managing time constraints
• Assisted in inventory management by monitoring stock levels and notifying supervisor when supplies needed replenishment
• Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers
Crew Member
Friendly's-Cross Keys, NJ
July 2012 to June 2023
• Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
• Efficiently operated cash register, accurately handling transactions and providing correct change to customers
• Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer
• Prepared food items according to established recipes and portion sizes, maintaining high quality standards
• Collaborated with team members to ensure smooth workflow during busy periods, effectively managing time constraints
• Assisted in inventory management by monitoring stock levels and notifying supervisor when supplies needed replenishment
• Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers
• Demonstrated strong communication skills by effectively conveying information about menu items to customers
Education
College in Medical Assisting
Gloucester County College - Washington Township, NJ March 2011 to September 2011
Skills
• Warehouse Experience
• Heavy Lifting
• Packaging
• Food Preparation
• Load & Unload
• Kitchen Experience
• Food Production
• Cleaning Experience
• Cooking
• Food Handling
• Cash Handling
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