Customer Service Team Leader

JASPREET SINGH

E-MAIL - *****************@*****.*** PHONE NO - 365-***-****

Summary—I am a highly competent, motivated, and enthusiastic person. I am well-organized and proactive in providing timely, efficient, and accurate service to my team members.

Skills-

• Customer service

• Proficient communicator

• Detail-oriented

• Accurate and efficient

• Result-focused and follows protocols.

• Mathematical aptitude

• Organized

Experience-RF scanner, Shipping, Receiving, Picking, Tim Horton

Team leader (2023-2024)

• Providing efficient and professional service to customers.

• Keep records of customer interactions and transactions

• Mentored junior cashiers and trained new employees.

• Answering incoming calls, and solving disputes.

• Managed the branch's monthly report.

Education-

Jan 2023- Aug 2024

Niagara College Toronto – Diploma

BUSINESS GENERAL

2019-2021

Young Scholar Public school India-

-- Central Board of Secondary Education - High School finished in 2021 with 70%

Hobbies-

Playing Football, listen to music.

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