Data Entry Customer Service
Resume:
KEIMALJITA WILLIAMS
CONTACT
***********@*****.***
PROFILE
I’m a self-driven motivated individual who demonstrates hard work ethic and creative abilities. I’m highly focused and a responsible person guaranteed to contribute strongly within any role requiring charismatic communication skills and an exemplary work ethic. I have extraordinary multitasking skills, and the ability to perform well in team environments, as well as individually. SKILLS
Attention to detail
Resolving conflict
Analyzing information
Communication
Creativity
Strategic thinking
Computer Skills
Quick typing skills
Organization skills
Operating systems
Quality focus
Product knowledge
Documentation Skills
Market knowledge
Phone Skills
Multitasking
EXPERIENCE
Becton Dickinson (BD) 14201 Lochridge Blvd, Covington, GA 30014
August 2021- Current
Customer Service:
• Serving customers by providing product and service information and resolving service problems.
• Attracting potential customers by answering product and service questions and suggesting information about the products and services.
• Opens customer account by recoding account
information
• Resolves product or service problems by clarifying the customers complaint, cause of problem, selecting and explaining the best solution to help solve the problem
• Expediting correction or adjustments, following up to ensure a resolution
• Maintained accounts by processing customer
adjustments
• Collecting customer information and analyzing customer needs
• Prepared products and service reports by collecting and analyzing customer needs
Data Entry Clerk:
• Maintaining database by entering new and updated customer and account information
• Preparing source data for computer entry by compiling and sorting information
• Establishes entry priorities
EDUCATION
Salem High School, 3551
Underwood Road SE,
Conyers, GA 30013
July 2015- May 2019
High School Diploma
Languages
English
• Processes source documents by reviewing data
deficiencies
• Resolving deficiencies by using standard procedures for resolutions
• Secure data information by completing database
backups
• Following data entry program techniques and
procedures
• Verifying customer and account data by reviewing, correcting, reentering, or deleting data
• Checks source documents for accuracy, maintain and error free record
Production Clerk:
• Pulling orders and products
• Locating orders
• Dara reports on the orders being ran
• Doing quality inspections on orders
• Maintaining clean production floor
• Examine orders and compiles data for production
schedules
• Checks inventory and prepare delivery schedules
• Examine orders to ensure that they are filled and recorded quantities
• Counts incoming stock and reconcile it with requisitions, and updates inventory, and stock location records
• Entering data from spreadsheets and documents into an SAP system
• Merging files to update outdated or incomplete data Superior Sorting, 14187 Nisshinbo Dr, Covington, GA 30014 November 2020 - February 2023
Quality inspector
• Packaging orders and products
• Sorting different products
• Inspecting for any discrepancies, or defects that might compromise the order
• Ensure that raw materials and finished products meet all designated quality specifications
• Monitoring the quality of the materials used
General Mills, 1871 Willow Springs Church Road, Social Circle, GA 30025
June 2020 – August 2020
Warehouse Packer:
• Handling inventory with care and attention to detail
• Properly using packaging, hand tools, materials etc
• Built boxes for shipment
• Placed packaged items in correct areas to be shipped.
• Packing materials and products
• Inspecting the product
• Labeling items accordingly
Contact this candidate