Blanca Serrano
Patterson, CA *****
********@******.***
Authorized to work in the US for any employer
Work Experience
Optical Receptionist
Tracy Optometry Group-Tracy, CA
August 2024 to Present
Answering phones
Greeting patients
Checking in for appointments Insurance verification Spanish interpretation
Medical Courier Driver
Medsprint-Modesto, CA
November 2023 to August 2024
Medical Courier Driver
Medical Assistant
Kaiser Permanente-Livermore, CA
October 1998 to July 2021
Medical Assistant for Ob/Gyn. I have a current BLS certificate. I also have a certificate through Kaiser for their bilingual program. We are given an exam and give us a title of QBS level 2 for Spanish interpreting Medical Receptionist/Assistant
Planned Parenthood-Antioch, CA
September 1995 to December 1997
Medical Assistant responsibilities back office a couple of days and the other days front office responsibilities. Pulling charts, answering phone, taking messages, keeping track of logs for specimens, greet patients, give forms if applicable, and take care of any forms the provider needs to sign. Education
High school diploma and Vocational School in Medical Assisting National Education Center - San Jose, CA
September 1993 to June 1994
High school diploma
Pittsburg High School - Pittsburg, CA
September 1989 to June 1993
Skills
• Interpretation (10+ years)
• Experience Administering Injections (4 years)
• Patient Care (10+ years)
• Vital Signs (10+ years)
• EMR Systems
• Medical Records
• Epic
• Insurance Verification
• Customer service
• Typing
• Clerical experience
• Medical terminology
• Medical records
• Windows
• Laboratory experience
• Driving
• Vital signs
• Translation
• Computer skills
• Care plans
• Writing skills
• Communication skills
• Microsoft Office
• English
• Microsoft Excel
• Microsoft Word
• Computer literacy
• Organizational skills
• Medical administrative support
• Spanish
• Administrative experience
• Front desk
• Presentation skills
• Medical Scheduling
• Medical billing
• ICD-10
• Medical coding
• Courier
• Medical Receptionist
• Time management
Certifications and Licenses
BLS Certification
August 2022 to August 2024
Driver's License
CPR Certification