Supply Chain Package Handler
Resume:
Cromwell CT *****
**********@*****.***
DANIEL L. MCDONOUGH
PROFILE
I am a motivated associate with multiple years’ experience in the sales industry. I have a proven track record of accomplishing challenging goals assigned to me by multiple organizations. Personable reliable team player with the ability to gain trust and confidence from customers, co-employees, and my employer. I have improved morale of other employees by exhibiting an enthusiastic, positive and helpful attitude. I look forward to making a positive contribution to a company’s bottom line.
EXPERIENCE
Attendance Administrator 2/2022-Current
Fed Ex Middletown CT
Resolves workforce members queries
Manages workforce attendance exceptions
Shapes the workforce members experience
Manages workforce schedules and forecasting
Creates and maintained a 90%+ accurate holistic forecast by incorporating weather, holidays, events, supply chain factors
Analyzes and Reconciles attendance data
Delivers reports to management of overall workforce adherence
Trains employees use of forecasting and attendance application
Package Handler. 5/2019-2/2022
Fed Ex Middletown CT
Loaded products weighting up to 80-100 pounds onto trailers for delivery
Processed 100-150 packages per minute
Moved freight, stock, and other materials to and from storage and production areas and loading docks.
Sorted cargo before loading and unloading
Adhered to all requirements and regulations for interstate HAZMAT carriers
Cleaned and maintained the warehouse in compliance with OSHA safety standards
Reported all equipment status and failures to supervisor
Stocked, Staged and transported goods.
Loaded and unloaded cargo
Tracked time spent on assignments each day for production reporting
Shift Leader 7/2019-Current
Dunkin Donuts, Cromwell CT
Performed double-counts of drawers with cashiers for oncoming shifts.
Assigned tasks according to management’s list of daily duties.
Took necessary steps to meet customer needs and effectively resolve food or service issues
Prepared and served beverages such as coffee, tea, and frozen beverages.
Worked with teammates invited to coaching from the management team
Assisted manager resolving time tracking, team management and customer issues
Line Cook 1/2019-5/2019
75 Center Street, Southington CT.
Assisted with stocking and setting up the kitchen stations
Prepared food items consistently and in compliance with recipes, portioning, cooking, and waste control
Maintained knowledge of local competition and restaurants industry trends
Maintained smooth and timely operations in preparations and delivery of meals and kitchen sanitation
Practiced safe food handling procedures at all times
Worked with servers to ensure that orders are completed according to request and on time
Manager 11/2016-1/2019
Nardelli’s Grinder Shoppe, Cromwell CT.
Collected and register operation
Managed activities like opening and closing, food preparation, quality, inventory management, staff scheduling, adherence to safety procedures,
Monitored customer satisfaction
Snack Bar Lead
The Ridge Club, Southington CT 4/201*-**-****
Performed food preparation, and delivered food
Basic management activities like opening and closing, inventory management, staff scheduling
Ensured quality of product and service with intent to provide the highest level of member and guest satisfaction.
Shift Leader 12/201*-**-****
Dunkin Donuts, Rocky Hill CT
Responsible for managing the sales floor during peak hours of operation to ensure courteous, accurate and efficient service.
Assisted in daily management functions
Assisted the store manager in training the team members
Inventory weekly food and paper demands
Manager Trainee 12/15-11/2016
McDonald's, Cromwell CT
Trained crew on sandwiches and techniques for making job easier.
Provided customer care and conflict resolution
Ensured restaurant cleanliness in accordance with occupational safety and health administration standards
EDUCATION
2007 SOUTHINGTON HIGH SCHOOL
SKILLS & INTERESTS
Microsoft Office proficiency (Word, Excel, PowerPoint, Outlook)
Blue Yonder
Employers’ Risk Management application (ERMA)
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