Software Engineering Quality Assurance

Gender Civil School Name Date Nationality N.Full I.C Name Status No of with Attended Birth Initials

: : : : : : : : B. Balasundharam 22nd Sri 996134253V Female Unmarried K/Hiroshini Sri Lankan of Ramakrishna April 1999 Hiroshini National College Galaha BALASUNDHARAM HIROSHINI

No 89, Weliamuna Road Hendala,

Wattala.

+94-768******

***************@*****.***

Tamil

LANGUAGES

English Sinhala

+94-768******

Year Sri Ordinary Ramakrishna of Examination: Level (O-central Level) 2015 college Examination Galaha Year Sri Advanced Ramakrishna of Examination: Level (A-central Level) 2018 college, Examination Galaha Completion Diploma Esoft Metro in Information Date: Campus, 2022 Kandy Technology Completion General Esoft Metro English Date: Campus, Course 2022 Kandy Hindi Dhakshina Completion Language Bharath Date: Course 2019 Indian Prachar Sabha, Kandy Esoft Expected Higher Currently Metro National Completion Pursuing: campus, Diploma Kandy Date: (HND) 2026 in Software Engineering www.linkedin.com/in/hiroshinih

Member Member of of School School Enviorment Prefect Board & Health (Senior club Prefect) Hindi LEADERSHIP

ADAPTABILITY

CREATIVITY

&

WORKING EXPERIENCE

(Singer Sales October Executive Plus 2020 Pvt, - Galaha May 2022) Kandy of Managed transactions cashier and responsibilities providing excellent ef iciently, customer ensuring service. accurate handling customer Addressed availability. Monitored satisfaction. and customer maintained inquiries inventory and resolved levels, issues ensuring promptly adequate to ensure stock Actively promoted products and services to drive sales and meet targets. tasks Assisted as required. in the completion of sales reports and other administrative ind Handled satisfactory customer resolutions. complaints and concerns professionally, striving to SKILLS

platforms. Pro icient Knowledgeable Skilled Skills Pro icient in managing in both in in Hindi basic Microsoft and and accounting promoting English Word, Excel, content principles writing and across PowerPoint. and practices. various social media