Project Manager Technical Support

SKILLS

EXPERIENCE

Dave Lalasz

ICT PROJECT MANAGER

832-***-**** **********@*****.*** Houston, TX 77057 Meticulous project manager with 10+ years of experience overseeing network infrastructure projects.

• Budget Control • Sta f Management

• Strategic Planning • Schedule Management

• Client Relations • Technical Support

• Documentation And Reporting • Risk Management

PROJECT MANAGER

Datacomm Network Services

Palm Harbor, FL

April 2019 - June 2024

• Scheduled and facilitated project meetings.

• Communicated e fectively with all levels of stakeholders including executives.

• Planned, scheduled and coordinated project activities to meet deadlines.

• Developed project plans, tracked progress, and reported results to stakeholders.

• Assigned tasks to appropriate resources within company.

• Assisted in the evaluation and selection of vendors and subcontractors.

• Identi ed potential risks and developed strategies for mitigating them.

• Developed detailed schedule for planning and tracking manpower, equipment, and work orders.

• Monitored project milestones and deliverables.

• Evaluated data to measure success of projects and programs.

• Identi ed potential risks to develop contingency plans.

• Documented lessons learned from each project in order to optimize future processes.

• Monitored project performance metrics to ensure adherence to quality standards.

• Managed project budget and oversaw expenditures to keep costs controlled and within budget parameters.

• Submitted project deliverables to clients, ensured adherence to quality standards. BUSINESS DEVELOPMENT

Datacomm Network Services

Palm Harbor, FL

February 2017 - April 2019

• Identi ed new business opportunities.

• Generated leads.

• Quali ed prospects.

• Developed relationships with potential customers.

• Negotiated and closed deals.

• Maintained ongoing account management.

• Achieved sales targets.

PROJECT MANAGER

Network Concern

Tampa, FL

December 2011 - January 2017

• Established project goals and developed plans to meet those goals.

• Maintained project timeframes, budgeting estimates and status reports.

• Managed resources for projects.

• Coordinated project team members and developed schedules and individual responsibilities.

• Implemented strategies that delivered projects on schedule and within budget.

• Used project management tools to track project performance and schedule adherence.

• Conducted risk assessments for projects.

• Organized meetings to discuss project goals and progress. NETWORK TECHNICIAN

Network Concern

Tampa, FL

March 2009 - December 2011

• Performed site surveys.

• Installed and maintained data and voice communications systems.

• Installed and maintained structured cabling (copper and ber).

• Installed and maintained phone systems (IP telephony and PBX).

• Installed and maintained wireless networks.

• Installed and maintained IP surveillance systems (CCTV).

• Installed and maintained POS systems (point of sale).

• Installed and maintained A/V systems (audio / video).

• Installed and maintained network equipment (rack and stack).

• Installed and maintained servers.

• Performed the build-out of network rooms (MDFs, IDFs, TRs).

• Provided detailed work order close-out notes.

• Submitted deliverables promptly.

• Met with electrical inspectors on site for rough and nal inspections.

• Provided IT support.

IT SUPPORT SPECIALIST

Legal Access Plans

Houston, TX

February 2006 - July 2008

• Consulted with IT Manager and other departments as required.

• Provided IT assistance to sta f and customers.

• Trained users on hardware functionality and software programs.

• Resolved trouble tickets in a timely manner.

• Monitored hardware, software, and system performance metrics.

• Updated computer software, hardware and systems.

• Maintained databases and ensured system security.

• Documented processes and performed diagnostic tests. Installed, con gured and maintained computer systems, including desktop PCs, laptops, printers, mobile devices and network equipment.

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EDUCATION

University of Central Florida, Orlando, FL

Clearwater Central Catholic, Clearwater, FL

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