Shwetha Singh
West Sacramento, CA ***** 916-***-**** ****************@*****.***
Professional Summary
Detail-oriented and efficient entry-level Medical Biller and Coder with comprehensive training in medical terminology, coding systems, and healthcare regulations. Adept at managing insurance claims, data entry, and maintaining patient records while ensuring compliance with HIPAA standards. Proven ability to handle high-pressure environments with exceptional customer service and communication skills. Eager to apply knowledge and skills to support healthcare operations and improve patient billing processes.
Areas of Expertise
Medical Terminology
Health Insurance Portability and Accountability Act
Medical Billing and Coding
Insurance Claims
ICD-10
Data Entry
Auditing
HIPAA
Records Management
Scheduling
75 WPM
Escalate Claims
Inbound and outbound calls
Works well under pressure
Quick Learner
Friendly and Positive
Responsible and Reliable
Dedicated to Positive Customer Relations
Excellent Communication
Outstanding Time Management
Exceptional Leadership
Work Experience
Medical Billing and Coding – 180 hours of Externship November 2022
All for One
Conducted a variety of administrative daily duties to support the medical billing and coding department.
Managed the filing, scanning, and accurate naming of medical records to ensure organized and accessible patient information.
Assisted in the preparation and submission of insurance claims, adhering to industry standards and compliance regulations.
Supported data entry tasks, ensuring accuracy and completeness of patient billing information.
Collaborated with team members to streamline billing processes and improve overall efficiency.
Maintained patient confidentiality and always adhered to HIPAA regulations.
Clerk/Cashier July 2021 - July 2023
Raley’s - West Sacramento, United States
Handling front end/consumer concerns/questions
Handling fragile items, money
Stocking shelves/Zoning aisles
Scanning items quickly
Customer Service Representative July 2020 - October 2020
Faneuil - California, United States
Recorded documentation in Salesforce
Answered and handled customer phone calls
Dealt with health insurance claims/concerns
Had to decode insurance terms
Cashier/Team Leader December 2019 - July 2020
Del Taco - California, United States
Handling money, managing shifts
Working Fastly under pressure
Customer relations/ answer customer inquiries, and resolve issues promptly
Inventory/Temperature Checks
Upselling/maintaining weekly goals (time goals, survey response goals, etc.)
Education
Certificate of Completion; Carrington College - Medical Billing and Coding
February 2023