Warehouse Associate Customer Service
Resume:
Aug **** Current
Feb **** Jun 2024
Jul 2021 Dec 2023
Ny'Azjha Jones
Professional Summary
Dependable warehouse associate with 2 years of shipping and receiving experience. Works well in high-volume team environments and steps in to help achieve team goals. Hardworking warehouse professional skilled in organizing inventory to support accurate order picking. Safety-oriented individual with strong knowledge of OSHA guidelines. Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual. Work collaboratively with team members and provide excellent customer service. Work Experience
General Warehouse Associate
Amazon Suffolk, Va
Utilized inventory management software to track stock levels and reorder points. Monitored expiration dates of products in stock to minimize losses due to spoilage. Liaised with customer service team to communicate delivery updates or resolve issues related to shipments.
Coordinated with carriers to schedule deliveries and pickups. Maintained cleanliness and order in the warehouse to promote a safe working environment.
Patient Care Assistant
Home Sweet Home Care Inc Smithfield, VA
Answered call lights, responded to patients and informed supervisors of emergencies. Assisted with residents' dining needs to promote good nutrition. Partnered with community team to keep operations in compliance with OSHA standards and control risk.
Administered prescribed medication and explained potential side effects. Warehouse Associate
Targert Suffolk, VA
Organized and transported pallets to warehouse locations to maintain organized inventory areas.
Pulled, filled, packed and set up orders to prepare for delivery or pickup. Loaded trucks to fill orders for transport.
Operated forklifts or other machinery to complete tasks. Cahier/ Customer Service Representative
Kroger Buffalo, VA
Researched assistance requested and offered accurate information to resolve issues and respond to inquiries.
Answered inbound calls to greet and assist customers with various needs and questions. Suffolk, Virginia 23434
*************@*****.***
Jun 2023
Resolved customer inquiries, complaints, and issues providing insightful solutions. De-escalated customer complaints using specialized communication techniques. Education
High School Diploma
Kings Fork Highschool Suffolk, VA, VA
Skills
Prepare documents Prioritization
Clear Communication Database Maintenance
Teamwork and Collaboration Active Listening
Detail orientation Order Checking
Multitasking Capabilities Team Collaboration
Professionalism
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