Customer Service Quality Control
Resume:
W A R E H O U S E O P E R A T I O N S L E A D
W E S L Y J E A N
WJ
Safety Awareness
Leadership & Supervision
Quality Control
Communication
Customer Service
Organizational Skills
Time Management
Attention to Detail
Efficiency
Quality Control
Training & Development
Inventory Management
Reliable and adaptable professional with 24 years of experience in warehouse operations and valet parking. Skilled in inventory management, order fulfillment, and operating material handling equipment. Demonstrated ability to provide excellent customer service, manage multiple tasks efficiently, and ensure smooth operations in fast-paced environments. Known for attention to detail, safety adherence, and strong communication skills.
S K I L L S
Profile
E D U C A T I O N
1992 - 1995
MIAMI DADE COMMUNITY COLLEGE
E X P E R I E N C E
Miami beach resort
Walmart
October 2001 - December 2018
January 2020 - April 2020
VALET PARKING MANAGER
Oversee valet parking operations to ensure smooth and efficient service.
Manage valet staff, including hiring, training, and scheduling. Ensure vehicles are parked safely and returned promptly. Maintain excellent customer service standards.
FROZEN FOOD ASSOCIATE
Stock shelves and freezers with frozen food products, ensuring proper rotation and organization.
Ensure frozen food displays are neat, clean, and fully stocked, and remove expired or damaged products.
Help customers locate frozen items and answer questions about products.
(Lead) Load Quality Specialist
May 2019 - November, 4 2024
WAY FAIR
Supervise and manage the loading of products onto delivery trucks, ensuring accuracy and efficiency.
Conduct inspections of products and packaging to ensure that items are in good condition before shipment.
Leading and guiding a team of Load Quality Specialists, providing training and ensuring adherence to company standards.
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CONTACT
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