Customer Service Flexible Schedule

MICHAEL RAY ANDERSON

***** * ****** **, *********** CA 92394

760-***-****• *******************@*****.***

SUMMARY

●Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

SKILLS

●Interpersonal Skills

●Opening and Closing Procedures

●Flexible Schedule

●Mentoring and Coaching

●Ability to operate tools and machinery.

●Familiarity with safety protocols.

●Proficiency in math and reading.

●Comfortable with technology.

●Strength and stamina.

●Verbal and Written Communication

●Team Leadership

●Teamwork and Collaboration

●Trade-specific skills.

EXPERIENCE

Shift Manager/Cashier

76 Gas Station, Victorville CA 92395

Jan 2022 - Present

●Managed daily cash intake by counting out registers and tabulating profits

●Helped employees accomplish tasks during peak periods.

●Communicated with other shift managers to facilitate continuum of customer service.

●Assisted customers with sales transactions accurately and efficiently, including cash, check, card and layaway payments.

●Created a world-class experience for customers using top-notch communication skills.

●Completed daily cash and credit sales reports for supervisors and store managers.

●Upheld company standards and compliance requirements for operations

●Documented receipts, employee hours and inventory movement.

●Reviewed financial statements to meet targets during shift.

●Recruited and trained new employees to meet job requirements.

●Proposed or approved modifications to project plans.

Owner / Job Coordinator / General Labor

A and R Construction

Jan 2021 - Present

●Supervised crew to facilitate top quality and achievement of project milestones.

●Inspected daily construction to determine project progress, contract compliance and safety.

●Tracked material usage and contractor hours to align projects with complete projects on time and under budget.

●Usage of equipment and materials.

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