Customer Relations Community Engagement
Resume:
JANE HAN
New Glasgow, NS
************@*****.***
Professional Profile
Customer-centric professional with experience in hospitality, retail, education, and community engagement. Skilled in delivering high-quality service, resolving customer concerns, and creating positive customer experiences. Seeking to leverage skills in customer relations and communication in a hospitality or retail role.
Skills
Skilled in active listening, addressing customer needs, and resolving complaints in a timely and respectful manner.
Strong proficiency in math, ensuring precise handling of transactions and accurate stock management.
Friendly, approachable, and able to engage positively with diverse clientele.
Able to work collaboratively with colleagues to create a smooth and enjoyable experience for customers.
Employment History
Information Officer 2021
Elections Nova Scotia New Glasgow, NS
Managed inquiries and provided voting information to the public, supporting smooth election operations.
Grade 12 Math Teacher 1999 – 2002
Seoul Private School Seoul, South Korea
Taught Grade 12 mathematics and prepared students for exams, fostering academic growth.
Researcher and Interviewer 1995 – 1996
Munhwa Broadcasting Corporation Seoul, South Korea
Conducted research and interviews to support television program content.
Retail Worker 1994 – 1995
Lotte Department Store Seoul, South Korea
Assisted customers, managed transactions, and supported inventory organization.
Education
Bachelor of Arts in Textile Engineering 1998
Soongsil University Seoul, South Korea
Volunteer Experience
St. George’s Community Christmas Dinner 2015 – Present
Sunday School instructor, Deongsong Church 2015 – Present
Church Choir and Ladies Guild member, 2015 – Present
St. Andrew’s Presbyterian Church
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