Customer Service Driver's License

Rodney Lundy

Tobyhanna, PA ***** 570-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.

SKILLS

Loading and Unloading

DOT Compliance

Heavy Lifting

Verbal and Written Communication

Valid Driver's License

Delivery Verification

Customer Relationships

Customer Service

Efficiency and Time Management

Dependability and Honesty

Safe Driving Practices

WORK HISTORY

DELIVERY DRIVER 12/2019 to CURRENT

GrubHub

Completed on-time deliveries by choosing best and most efficient routes.

Operated vehicle safely in highly congested areas with no traffic violations.

Completed rush deliveries on tight timetables to satisfy customer needs.

Delivered packages to customer doorsteps and business offices.

Contacted customers prior to delivery to confirm and coordinate delivery times.

Fostered positive working relationships with regular customers.

Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.

Verified daily deliveries against shipping instructions before delivering to customers.

DRIVER 05/2004 to 06/2019

Let Us Do It Mount Pocono, PA

Delivered goods and products to customer on time and in excellent condition.

Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Planned and adjusted optimal routes based on traffic and weather conditions.

Coordinated efficient routes to avoid delays and optimize schedules.

Loaded and secured items in trucks to avoid damage to parcels during delivery.

Upheld high standards of professionalism and discretion when working with high-value clients.

Checked in with dispatch service and updated with current location.

Obtained customer signatures to complete and process paperwork.

SCHOOL BUS DRIVER 04/2000 to 05/2004

Pocono Mountain School District

Maintained State driver's license to enable legal operation of school buses for student transport, field trips and other purposes.

Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.

Transported passengers safely along prescribed routes according to tight schedules.

Inspected emergency equipment and verified safe working order for student and driver use.

Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.

Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.

Drove bus along assigned route, picking up students.

Recorded bus route and made notes for substitute drivers.

EDUCATION

Associate Of Applied Business Business Management 01/2001

North Hampton Community College, Tannersville, PA

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