Project Manager Senior Program

Agile Senior Program Manager Project Manager

Dynamic and results-driven Senior Program & Project Manager with over 15 years of experience leading complex technology projects, including Agile transformations and cross-functional initiatives. Demonstrated success in delivering multi-million-dollar programs on time and within budget, with a track record of driving process improvements, risk mitigation, and stakeholder satisfaction. Skilled in managing large-scale projects across Waterfall, Agile, and hybrid methodologies, with expertise in change management, and SOX compliance.

Areas of Expertise

Agile Project Management Project Methodologies Process Management Change Management Release Management Cross-Functional Team Leadership Stakeholder Engagement Budget Management Configuration Management Vendor Management Offshore Management Audits and SOX Compliance

Technical Skills

Agility MS Office Outlook MS Project Mural Visio Gating CMM Level 2 SOX Compliance COBOL MICROFOCUS COBOL DB2/SQL CICS Assembler

Professional Experience

Allstate Insurance Co., Northbrook, Illinois September 2006 – Present

Senior Program and Project Manager (October 2006-Present)

Independently managed extra-large projects (20 - 40 applications), ensuring alignment with business objectives and stakeholder requirements, using Waterfall, Agile, Kanban, and mixed methodologies.

Implemented project management best practices by establishing consistent measurement, monitoring, and reporting processes. Ensured on-time, within-budget project delivery by proactively managing progress at defined intervals.

Recommended project staffing and tracked assignments and utilization to ensure quality work delivery.

Managed risk assessments, issue escalation, and change requests, successfully resolving issues before they impacted project timelines.

Successfully managed internal dependencies between applications and external dependencies across projects.

Developed comprehensive work plans using MS Project, enhancing dependency tracking and meeting key milestones for projects.

Developed and presented weekly project status reports to upper management, providing clear insights that facilitated strategic decision-making.

Identified and implemented several process improvements across various areas by creating a comprehensive knowledge repository as a single source of project deliverables.

Scrum Master (June 2020-October 2021)

Led 4 Agile teams, facilitating daily stand-ups, backlog refinement, sprint planning, and retrospectives to ensure alignment with Agile principles.

Coached 4 Product Owners, enhancing problem-solving and decision-making within Agile frameworks, resulting in an improvement in backlog management.

Increased team velocity through optimized sprint planning, improving transparency with a customized sprint staffing and performance tracking tool.

Ensured stories were clearly defined and ready for development, achieving a 100% readiness rate at the start of each sprint.

Guided Agile principles and facilitation skills to ensure teams were working in Agile mindset and utilizing Scrum practices.

Maintained project communication with stakeholders, enhancing visibility into project status and key milestones.

Additional Relevant Experience

Sears, Kemper, Allstate

Developer Tech SME, COBOL/DB2/SQL/CICS

Designed, coded, and debugged new online and batch programs while maintaining and testing existing programs, resulting in a notable reduction in defects over three years.

Served as a Subject Matter Expert for mainframe applications, providing rapid solutions to production issues and reducing response times.

Conducted root-cause analysis and implemented solutions for production support, improving system uptime.

Implemented CMM Level 2 methodologies, reducing defect rates and enhancing reporting accuracy for senior management.

Education

Computer Career Program

DePaul University, Chicago, IL

Bachelor of Science (B.S.), Civil Engineering

Kyiv Civil Engineering Institute, Ukraine, Kiev

Allstate Project Management Courses

Project Management Fundamentals. Managing Small Projects.

Estimating and Risk Management. Quality in Project Management.

Assessing and Managing Risk. Tools & Techniques of Project Management.

Scope, Schedule, and Cost Management. Simulation Workshop

References available upon request.

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