Data Entry Front Desk
Resume:
Morgan Williams
Decatur, GA ***** *******@*****.***
Experienced Data Entry Specialist with a strong commitment to professionalism. Consistently delivering high-quality results, I am a reliable and fast learner who excels at working collaboratively. My exceptional communication and organizational abilities facilitate seamless teamwork. With eight years of diverse administrative experience, I bring valuable contributions to all aspects of the job. Recognized for my outstanding time management, organization, prioritization, and work ethic.
Skills
●Proficiency in Microsoft Office Suite
●Data Entry
●Time Management
●Written and Verbal Communication
●Organization Skills
●Multitasking
●Attention to Detail
●Customer Service
● Basic Accounting
●Scheduling and Calendar Management
Work History
Front Desk Receptionist
Alpha Family Medicine, Alpharetta, GA January 2024- Current
●Collected room deposits, fees, and payments.
●Resolved customer issues quickly and notified supervisors immediately when problems escalated.
●Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
●Completed all tasks in compliance with company policies and procedures.
●Maintained confidentiality of sensitive data to protect customer and business information
●Completed data entry and filing to keep records updated for easy retrieval.
●Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
●Scheduled, coordinated and confirmed appointments and meetings.
●Successfully authorized insurance eligibility by using employer Tax ID and NPI number.
Concierge
The Phoenix Condominium, Buckhead, GA January 2023-December 2023
● Address guest and resident concerns, ensuring satisfactory resolution and maintaining a harmonious living environment.
● Facilitate communication by recording messages, handling mail, and coordinating luggage and delivery services.
●Offer concierge services including local recommendations, reservation assistance, and coordination of business, housekeeping, and maintenance requests.
Customer Care Center Representative
State Farm, Dunwoody, GA February 2020 - December 2022
●Accurately executed data entry tasks, ensuring complete and error-free documentation. Processed a wide range of personal and business applications, delivering timely and efficient customer service.
● Provided assistance to customers regarding their claims and managed monetary transactions with a focus on accuracy and security.
Secretary
Delta Headquarters Hapeville, GA May 2018 - February 2020
●Managed access control by verifying credentials of guests and employees, ensuring secure and authorized entry into facilities.
●Responded to building emergency alarms, including fire and elevator entrapment, and communicated incidents to the management team for prompt resolution.
●Conducted patrols and documented security-related inquiries, providing assistance and information to tenants, employees, and visitors as required.
Driving Team Lead Cabin Worker
Air Serv/ABM, Hapeville, GA April 2015 - April 2018
●Led a team in ensuring the cleanliness and readiness of aircraft cabins, adhering to strict aviation standards and protocols.
●Conducted thorough security searches and provided guidance to travelers, contributing to the overall safety and efficiency of airport operations.
Crew Member
McDonalds, Fayetteville, GA September 2013 - March 2015
●Managed financial transactions accurately and efficiently, ensuring a seamless checkout experience for customers.
●Prepared and served food in compliance with health regulations, while maintaining a clean and organized work environment to support operational excellence.
EDUCATION
High School Diploma May 2014
Whitewater High School in Fayetteville, GA
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