Customer Service High School
Resume:
EDUCATION
ANIYA BURRELL-
STERLING
CONTACT
*************@*****.***
Customer Service
Cash Handling
Team Collaboration
Appointment Scheduling
Effective Communication
Fast learner
Scheduling and timing
Sales
Accountability
Office Management
2021
T.C. Williams High School
Alexandria, VA
High School Diploma
English (Fluent)
LANGUAGE
WORK EXPERIENCE
PROFILE
Outgoing professional with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. I Work well with office visitors. Positive and upbeat professional successful at balancing guest and business needs. Polite and accommodating professional bringing several years of experience in hospitality settings.
Massage Envy Alexandria Va 2022 - PRESENT
Front Desk Associate
Safeway Alexandria Va 04/2021–09/2021
Home shopper
Jeni's Splendid Ice Creams Alexandria Va 03/2020 -12/2020 Ice Cream Server/Cashier
Book appointments and manage client schedules to ensure smooth operations
Provide excellent customer service by responding promptly to phone calls, emails, and texts
Maintain an organized appointment book and ensure accuracy in scheduling
Fulfilled online customer orders by efficiently selecting and gathering items from the store
Communicated with customers regarding substitutions or refunds for unavailable items
Managed cash transactions accurately and maintained a clean, welcoming environment
Delivered exceptional service by greeting customers warmly and assisting with their selections
S K I L L S
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