Service Representative Customer
Resume:
Kura Beauvais
**** ** ********* ********* *** (#*03)
Portland Oregon, 97221
*************@*****.***
Skills
My strongest skills are… Communication, active listening, empathy, patience, punctuality, conflict resolution, transferrable skills and technical skills. Experience
3/2023 - 6/2024
Heavy hitters cleaning and organization, Portland OR - Customer Relations Specialist/Receptionist
● Visit potential customers homes and give quotes based on work needed
● .Answered incoming calls and made appointment confirmation calls.
● Kept track of upcoming appointments, location and services requested.
● Informed management of confirmed appts, location and supplies necessary to complete the job.
Reason for leaving: The company went out of business 11/2021 - 7/2022
T-Mobile
Customer Service Representative
● Answer incoming calls from customers
● Keep a log of the customers name, phone number, reason for the call and the resolution.
● Assist customers with any issues ot questions they had with there T-Mobile account. Education
Fall of 2017 - Winter 2018
Portland Community College, Portland Oregon - Business Took a break due to family issues and still planning on finishing my degree sometime within the next year or two.
-Skills: Communication, Conflict Resolution, Time management, Empathy, Adaptability and Technical Knowledge.
2
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