Customer Service Associate
Resume:
Elizabeth Swanson
Fridley, MN *****
**.*********@*****.***
Work Experience
Customer Service Associate
Goodwill Industries-Plymouth, MN
June 2022 to Present
Customer service
Ringing customers up using POS system
Stocking shelves
Putting out new merchandise
Pricing new merchandise
Merchandising new and current inventory
Keeping the front end of store clean, organized and well stocked Caregiver
N/A-Fridley, MN
July 2019 to May 2022
I moved from Sauk Centre back to the Twin cities to help take care of my parents who have dealt with some rather extensive medical situations including but not limited to RA, broken foot, broken back, multiple herniated discs in the back, major hearing loss, two strokes and a crushed finger resulting in partial amputation of one finger due to shattered bone fragments Resident Aide/Caregiver
Getty Street Assisted Living-Sauk Centre, MN
March 2019 to June 2019
Assisting residents with daily needs
Escorting them to and from meals/activities
Medication distribution/reminders
Documenting cares
Shipping and Receiving Clerk/back up cashier
Sauk Centre Fleet Supply-Sauk Centre, MN
October 2016 to January 2019
Received orders/shipped out orders
Data entry into our inventory and POS system
Kept detailed records of all incoming and outgoing invoices Made corrections on any discrepancies
inventory counts
Ran POS transactions
Did ordering for beverage cooler vendors
Money handling/ cash drawer counts
Cash Drawer deposits
Customer service/ helping out on sales floor
Handled MN fishing and hunting licenses sales
Facing of shelves / down stocking of merchandise
Seasonal Merchandise turnovers for the fishing and hunting department/ hardware department Merchandise resets
Price changes
Handled new products & related planograms
Answered phones
stocking shelves
Handled customer special orders through multiple vendors Did inventory SKU replacements, eliminations, and discounts Merchandise pricing
Assistant Manager/Manager
Subway-Sauk Centre, MN
June 2015 to October 2017
• Made bread
• Ran POS system
• Customer service
• Made sandwiches
• Did inventory counts
• Weekly paperwork
• Deposits and money management
• Cleaned and stocked inventory
• Scheduling
• Food prep
Education
High school diploma
Sauk Centre High School - Sauk Centre, MN
September 2005 to January 2008
Skills
• Pricing
• Inventory Control
• Merchandising
• Caregiving
• Shipping & Receiving
• POS
• Planograms
• Retail Sales
• Cash Handling
• Assistant Manager Experience
• Upselling
• Cashiering
• Senior Care
• Warehouse Experience
• Organizational Skills
• Sales
• Food Preparation
• Order Picking
• Multitasking
• Store Management Experience
• Cleaning Experience
• Retail Management
• Packaging
• Home Care
• Cooking
• Food safety
• Food service
Assessments
Management & leadership skills: Impact & influence — Proficient September 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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