Customer Service Representative
Resume:
Kristi Spears
Extremely motivated and hard worker
Minden, LA
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Stay at Home Mother/Homemaker
June 2018 to Present
I became pregnant in July 2018. Once I had my daughter I decided I was going to stay home and take in all the baby things and spend as much time with my baby girl as possible. In 2021, I became pregnant with my son and have been at home with both my babies. Cashier/Clerk
Zippy J's - Kilgore, TX
February 2021 to April 2021
As a store cashier for the Zippy J's gas station, I would greet customers upon entrance. I would ring up customer items, accept their form of payment method, communicate friendly with customer and complete the transaction with a thank you. I also made sure the store maintained cleanliness and stocked all coolers with drinks.
Customer Service Associate
Walmart - Tyler, TX
August 2016 to July 2017
I started off as a cashier. I received a promotion to customer service associate. Housekeeper
Christus Trinity Mother Francis Hospital - Tyler, TX August 2015 to June 2016
As a housekeeper, I was in charge of detailing cleaning all areas of the CTM Emergency Room area. Each room had to be wiped completely down with sanitized wipes and swept and mopped. Beds had to be sanitized as well.
Customer Service Representative
ACE Cash Express - Tyler, TX
October 2013 to August 2015
I was a Customer Service Representative. As a CSR I, I cashed checks, processed bill payments, processed loan applications, cashed checks, handled money and answered phones. Cashier
Walmart - Tyler, TX
August 2009 to October 2013
As a cashier, I would scan customer's items, place them in bags, accept payment methods and place customer items in their carts.
Education
College in Medical Billing and Coding
University of Phoenix-Online Campus
July 2023 to May 2024
High school diploma
Chapel Hill High School - Tyler, TX
August 2008 to June 2009
Skills
• Customer Service
• Computer Operation
• Order Entry
• Answering Phones
• Filing
• Cash Handling
• Hospital Experience
• Typing
• Data Entry
• Cashiering
• Computer Skills
• POS
• 10 Key Data Entry
• ICD-10
• CPT coding
• Medical terminology
• Medical billing
• Microsoft Office
Certifications and Licenses
Certified Professional Coder
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